Koryin Turentine
Madison,TN
Summary
Reliable teller with experience in fast-paced financial environments, skilled in handling transactions accurately and efficiently. Possess strong mathematical skills, customer service orientation, and adeptness in using banking software. Known for improving transaction processing times and enhancing customer satisfaction through prompt service.
Overview
5
5
years of professional experience
Work History
Bank Teller
US Community Credit Union
Nashville, Tennessee
06.2024 - Current
- Adhered to financial services security and audit procedures.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Performed special services for customers, ordering bank cards and checks.
- Verified amounts and integrity of every check or funds transfer.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Provided assistance to other tellers during peak business hours as needed.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Brand Representative
Hollister
Nashville
05.2024 - 09.2024
- Maintained a professional appearance and demeanor that reflects the brand's image.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Provided exceptional customer service to enhance brand reputation.
- Promoted positive company image through superior customer service experiences.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Employed basic selling techniques to engage with customers.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
- Maintained professionality and efficiency while working closely with leadership.
Daycare Worker
Laugh & Learn Daycare
Madison, TN
06.2020 - 08.2024
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Provided nurturing and appropriate environment for children of various ages.
- Developed age-appropriate curriculums to meet the individual needs of each child.
- Planned and implemented engaging activities to encourage creativity and expression.
- Assisted in developing an emergency plan for responding to medical emergencies or other crises at the daycare center.
- Engaged children in creative play activities such as art projects, music time, story time.
- Participated in field trips with the daycare group to provide additional learning opportunities for the kids.
- Secured indoor and outdoor premises to protect children.
- Established good relationships with families through open communication about their child's progress.
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
Education
Bachelor of Science - Nursing
Belmont University
Nashville, TN12-2028
High School Diploma -
East Nashville Magnet High School
Nashville, TN05-2024
Skills
- Great at listening to and following directions
- Customer Service: Ability to interact with customers in a friendly, helpful, and professional manner
- Communication: Clear verbal communication to explain product details, assist customers, and address concerns
- Cash Handling: Knowledge of processing payments, handling cash, and using point-of-sale (POS) systems
- Product Knowledge: Understanding the inventory and being able to provide accurate information about products
- Attention to Detail: Accuracy in scanning items, managing stock, and checking for product expiration dates or damages
- Organization: Maintaining a neat and orderly store layout, shelves, and inventory
Timeline
Bank Teller
US Community Credit Union
06.2024 - Current
Brand Representative
Hollister
05.2024 - 09.2024
Daycare Worker
Laugh & Learn Daycare
06.2020 - 08.2024
Bachelor of Science - Nursing
Belmont University
High School Diploma -
East Nashville Magnet High School