Koryn Brookshire
Edmond,OK
Summary
Restaurant server with almost 5 years of experience excelling in high-volume dining environments, known for enhancing team efficiency and guest satisfaction. Demonstrates expertise in training and customer service. Committed to continuous improvement and fostering an environment of excellence through leadership and teamwork.
Overview
8
8
years of professional experience
Work History
Server Trainer Bartender
Ted's Cafe Escondido
06.2023 - 10.2025
- Assisted new hires in customer service, promoting team efficiency and guest satisfaction.
- Made drinks for the whole restaurant while training, managing my own section and doing togo orders.
- Supported staff development to enhance performance and boost morale.
- Guided guests in menu selections for an enjoyable dining experience.
- Trained servers to give fast, upbeat service while meeting the needs of the customers.
- Encouraged team collaboration.
Server Trainer
Abuelos
06.2021 - 01.2023
- Train new servers, enhancing service quality and guest satisfaction.
- Resolve guest issues promptly to ensure they become a returning customer.
- Implement alcohol safety protocols.
- Introduce upselling techniques such as bar or bottled beverages.
- Cultivated a team-oriented approach to service quality improvement. Mentored new servers, fostering a culture of excellence and continuous learning.
Receptionist
Waren Optometry
01.2018 - 01.2020
- Welcomed patients, enhancing satisfaction and reducing check-in times.
- Supported optometrists during exams, ensuring efficient protocol adherence.
- Managed administrative tasks, improving record accuracy and supply management.
- Handled calls and scheduled appointments, optimizing patient flow.
- Implemented a new filing system, improving record management efficiency.
- Streamlined patient check-in process, fostering a welcoming atmosphere and enhancing overall satisfaction. Collaborated with optometrists to ensure smooth exam procedures.
Education
Bachelor of Arts (B.A.) - Criminal Justice
Friends University
Wichita, KS05.2022
High School Diploma - undefined
Nolan Catholic High School
Fort Worth, Texas05.2017
Skills
- High volume dining
- Leadership
- Time management
- Training
- Customer service
- Problem-solving
- Teamwork
- Attention to detail
- Conflict resolution
- Upselling techniques
- Guest engagement
- Menu knowledge
- Multitasking
Timeline
Server Trainer Bartender
Ted's Cafe Escondido
06.2023 - 10.2025
Server Trainer
Abuelos
06.2021 - 01.2023
Receptionist
Waren Optometry
01.2018 - 01.2020
Bachelor of Arts (B.A.) - Criminal Justice
Friends University
High School Diploma - undefined
Nolan Catholic High School