Koryunta James
Southaven,MS
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
10
10
years of professional experience
Work History
Insurance Agent
Globe Life
Memphis, TN
06.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Responded to customer calls swiftly to resolve issues and answer questions.
Operations Manager
FedEx Ground
10.2020 - 07.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Staffing Specialist
PRIME CARE NURSING
09.2019 - 09.2020
- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
- Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
- Performed urinalysis testing to discourage illegal drugs use in company.
- Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
Shipping and Receiving Clerk
Capstone Logistics, LLC
01.2019 - 09.2019
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Package Handler
FedEx Ground
06.2017 - 08.2017
- Followed safety regulations to maintain safe work environment.
Cashier
Kmart
09.2015 - 04.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Fleet Manager
Gulf Coast Logistics LLC
Southaven, MS
06.2024 - 10.2024
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Maintained accurate driver information for delivery scheduling.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
Education
Associate's degree in Business -
Mississippi Gulf Coast Community College
Perkinston, MS12.2018
Skills
- Inventory Control
- Logistics
- Microsoft Word
- Microsoft Office
- Operations Management
- Recruiting
- Payroll
- SAP
- Microsoft Excel
- Management
- Team Management
- Human Resources
- Process Improvement
- Computer Networking
- Quality Assurance
- Budgeting
- Project Management
- Strategic Planning
Timeline
Fleet Manager
Gulf Coast Logistics LLC
06.2024 - 10.2024
Insurance Agent
Globe Life
06.2023 - Current
Operations Manager
FedEx Ground
10.2020 - 07.2023
Staffing Specialist
PRIME CARE NURSING
09.2019 - 09.2020
Shipping and Receiving Clerk
Capstone Logistics, LLC
01.2019 - 09.2019
Package Handler
FedEx Ground
06.2017 - 08.2017
Cashier
Kmart
09.2015 - 04.2016
Associate's degree in Business -
Mississippi Gulf Coast Community College