Competent Accounts Receivable/Collection Specialist bringing 2 years of experience carrying out all accounts receivable functions. Proficient in tracking payments, investigating accounts, and resolving billing issues
Overview
3
3
years of professional experience
Work History
Accounts Receivable Specialist
Filter Services Inc
09.2022 - 02.2023
Responsible for ensuring payments were applied on time each morning by processing/scanning checks and applying virtual payments received through email
Responsible for all Filter Services collections and worked with CFO to implement better systems for collecting payments such as setting priorities for what needed to be paid
Worked with account management team to properly update customer accounts going forward and try to update several customer accounts as consolidated accounts for easier processing of payments
Collections Associate
UPS-GBS
05.2018 - 07.2021
Managed 200+ business accounts at any given time, working diligently to ensure accounts ended in resolution of payment
Mastered UPS' proprietary application to further investigate and resolve past due accounts
Provided top customer service as the main client contact through working closely with high target accounts, including a well-known appliance company. This allowed me to resolve $200,000 worth of invoices in a timely fashion
On-boarded new hires by teaching them how to use UPS applications, find client information, and how to communicate with customers.
Education
Google IT Support Professional And ITAutomation With Python Certification -
Google
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B.B.A - Management And Organizational Behavior
Benedictine University
Lisle, IL
05.2018
Skills
Advanced Customer Service
Beginner in Computer/Technical Literacy
IT Troubleshooting
Computer Troubleshooting
Beginner in Coding
Beginner in Python
Microsoft Office
Detail-Oriented
Leadership and Teamwork
Critical Thinking and Problem solving
Timeline
Accounts Receivable Specialist
Filter Services Inc
09.2022 - 02.2023
Collections Associate
UPS-GBS
05.2018 - 07.2021
Google IT Support Professional And ITAutomation With Python Certification -