Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kosta Haralambopoulos

Addison,United States

Summary

Hardworking employee with customer service, Investigative, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Accounts Receivable Specialist

Filter Services Inc
09.2022 - 02.2023
  • Responsible for ensuring payments were applied on time each morning by processing/scanning checks and applying virtual payments received through email
  • Responsible for all B2B collections and worked with CFO to implement better systems for collecting payments such as setting priorities for what needed to be paid
  • Worked with account management team to properly update customer accounts going forward and update several accounts as consolidated accounts for easier processing of payments.

Collections Associate

UPS-GBS
05.2018 - 07.2021
  • Managed 200+ business accounts at any given time, working diligently to ensure accounts ended in resolution of payment.
  • Mastered UPS' proprietary application to further investigate and resolve past due accounts.
  • Provided top customer service as the main client contact through working closely with high target accounts, including a well-known appliance company. This allowed me to resolve $200,000 worth of invoices in a timely fashion.
  • On-boarded new hires by teaching them how to use UPS applications, find client information, and how to communicate with customers.

IT Support Specialist

Benedictine University
Lisle, IL
02.2018 - 05.2018
  • Configured workstations, networks, servers and printers for end users.
  • updated software for workstations around campus.

Education

B.B.A - Management And Organizational Behavior

Benedictine University
Lisle, IL
05.2018

Google IT Support Professional And IT Automation -

Google

Skills

  • Advanced Customer Service
  • Beginner in Computer/Technical Literacy
  • IT Troubleshooting
  • Computer Troubleshooting
  • Microsoft Office
  • Detail-Oriented
  • Teamwork
  • Research and due diligence
  • Critical Thinking and Problem solving
  • Billing dispute resolution
  • Credit and collections

Certification

CompTia A+ Certification July 2024- July 2027

Timeline

Accounts Receivable Specialist

Filter Services Inc
09.2022 - 02.2023

Collections Associate

UPS-GBS
05.2018 - 07.2021

IT Support Specialist

Benedictine University
02.2018 - 05.2018

B.B.A - Management And Organizational Behavior

Benedictine University

Google IT Support Professional And IT Automation -

Google

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Kosta Haralambopoulos