Kotono Yamazaki
Brooklyn,NY
Summary
Reliable and punctual team member with efficiency in communication and client relations. Ablility to adapt to new environments and quick to learn new skills. Handling all tasks with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
9
9
years of professional experience
Work History
Assistant Manager
ClubPet NYC
New York, NY
02.2026 - 04.2026
- Managed emails and messages from clients and dog walkers, ensuring high standards of customer service and satisfaction.
- Assisted in onboarding new employees and instructing walkers on proper handling and daily routines for given dog walks
Professional Dog Walker
Club Pet NYC
New York, NY
02.2022 - 04.2026
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Followed optimal schedules for animals as set by owners or supervisors.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
Server
Domo Domo
New York, New York
10.2019 - 03.2020
- Displayed enthusiasm and promoted excellent service to customers
- Clearly communicated special requests or dietary restrictions.
- On average facilitated responsibility of 14 covers per night shift
Server/hostess
SUGARFISH by sushi nozawa
New York, NY
02.2018 - 10.2019
- Kindly and enthusiastically greeted guests upon arrival and maintained welcoming atmosphere
- Answered customers' questions and recommended specialty items
- Regularly serving and hosting 250 covers per night
Banquet Server
Kensington Event Staffing
New York, NY
09.2017 - 09.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Administrative Assistant
Animal Endocrine Clinic
New York, NY
03.2017 - 02.2018
- Assisted in facilitating weekly Hypurrcat Radioiodine treatment procedures
- Handled 6-7 felines affected by hyperthyroidism with care
- Completed data entry tasks with accuracy and efficiency.
Education
Graduated As Certified GYROTONIC Instructor -
GYROTONIC
Broadway, New York03.2017
Bachelor of Science - Anthropology-Biology-Chemistry
Lehman College of The City University of New York
The Bronx, NY07.2016
Skills
- Effective communication
- Dog handling expertise
- Client relationship building
- Customer Service-oriented
- Reliable time management
- Professionalism and courtesy
- Flexible schedule availability
Timeline
Assistant Manager
ClubPet NYC
02.2026 - 04.2026
Professional Dog Walker
Club Pet NYC
02.2022 - 04.2026
Server
Domo Domo
10.2019 - 03.2020
Server/hostess
SUGARFISH by sushi nozawa
02.2018 - 10.2019
Banquet Server
Kensington Event Staffing
09.2017 - 09.2019
Administrative Assistant
Animal Endocrine Clinic
03.2017 - 02.2018
Bachelor of Science - Anthropology-Biology-Chemistry
Lehman College of The City University of New York
Graduated As Certified GYROTONIC Instructor -
GYROTONIC
References
1. Sherman Ewing
- Relationship: Owner
- Company: Club Pet NYC
- Contact: [e.g., Email: sherman.ewing@clubpetnyc.net
2. Liz Luboja
- Relationship: Office manager
- Company: Club Pet NYC
- Contact:Email: liz.luboja@clubpetnyc.net