Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kouame Jean Kevin Konan

Lakeville,Minnesota

Summary

Dynamic receptionist with proven expertise at Hotel Elephant, enhancing guest experiences through exceptional customer service and effective problem-solving. Skilled in organization and time management, I implemented process improvements that reduced wait times and optimized operations. Adept at data entry and building relationships, I trained staff to elevate service standards.

Diligent [Desired Position] with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Overview

6
6
years of professional experience

Work History

Receptionist

Hotel Elephant
01.2019 - 05.2025
  • Managed front desk operations, ensuring prompt check-in and checkout for guests.
  • Coordinated reservations using property management system to optimize room occupancy.
  • Assisted in guest inquiries, delivering exceptional customer service and resolving issues efficiently.
  • Trained new staff on front desk procedures and hotel policies to enhance workflow efficiency.
  • Developed and maintained relationships with frequent guests, personalizing their experiences for loyalty.
  • Implemented process improvements that streamlined daily operations and reduced wait times at the front desk.

Education

Bachelor of Science - Physics

University Of Nangui Abrogoua
Cote D Ivoire
06-2023

High School Diploma -

College Municipal De Bonon
Cote D Ivoire
07-2021

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Languages

French
Native or Bilingual

Timeline

Receptionist

Hotel Elephant
01.2019 - 05.2025

Bachelor of Science - Physics

University Of Nangui Abrogoua

High School Diploma -

College Municipal De Bonon
Kouame Jean Kevin Konan