Kouldjim ANICET
Seattle - WA,WA
Summary
Skilled in managing support activities and independently resolving common case issues. Maintain efficient program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. flexible, hardworking worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth Dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager Assistant
Congolese Integration Network
seatac, WA
01.2021 - Current
- Prioritized calls, messages, and email to smoothly manage case-related communications.
- managed the intake and maintenance of patients' medical records.
- Prepared weekly and monthly reports outlining clients' compliance with case plans.
- Answered questions and responded to inquiries to deliver a high level of service to patients.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
- Established and maintained relationships to meet community needs and avoid service duplication.
Case Manager
Catholic Community Services
Seattle, WA
02.2022 - 08.2023
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Linked clients with social services, health care providers, and governmental agencies to help claim or reclaim individual autonomy.
- Developed trusting relationships with social services, health care providers, and governmental agencies.
- Assisted individuals with eligibility for available benefits.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
Forex Trader
Independant
Seattle, WA
01.2021 - 03.2023
- Monitored market trends, competitor strategies, and market suppliers to evaluate opportunities to reduce costs.
- Made bids and offers to buy or sell securities.
- Developed solutions to meet market gaps and drive company sales.
- Forecasted generation costs, market prices, and demand to make accurate trading decisions.
- Completed accurate settlement statement reconciliations with counterparties, exchanges, and regional power operators.
Guest Service
Renaissance Hotel Seattle
Seattle, WA
09.2019 - 03.2020
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Problem Solving.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Delivered prompt, accurate and excellent customer service.
Community Actor
des Jeunes, Youth Community Center
Djamena, Chad
01.2015 - 01.2017
- Wrote and performed contracts community centers.
- Led younger children to participate in activities and in plays that were staged.
- Lead speaker for office personal hosted team meetings for local aboard.
Education
Associate of Applied Science - Contemporary Business Administration
Renton Technical College
Renton, WA08.2021
Certificate - Manufacturing Aerospace
South Seattle Community College
Seattle, WA12.2019
IRC Job Readiness Training -
Organization
01.2019
Certificate - Microsoft Office And Basic Internet Certified
University of Djamena
Djamena01.0001
Skills
- Planning
- Critical thinking
- Active listening
- Team building
- Document management
- Able to read and interpret blueprints
- Basic understanding of computers and software
- Hard worker and team player
- Excellent customer service and interpersonal communication, especially in a multicultural setting,
- Passionate about helping people and serving the community
- Client Needs Assessments
Certification
- Microsoft Office and Basic Internet Skills Certificate
- Entrepreneurship certified
- Aerosoace Joint Apprenticeship Committee Manufacturing Academy Certified
Timeline
Case Manager
Catholic Community Services
02.2022 - 08.2023
Forex Trader
Independant
01.2021 - 03.2023
Case Manager Assistant
Congolese Integration Network
01.2021 - Current
Guest Service
Renaissance Hotel Seattle
09.2019 - 03.2020
Community Actor
des Jeunes, Youth Community Center
01.2015 - 01.2017
Associate of Applied Science - Contemporary Business Administration
Renton Technical College
Certificate - Manufacturing Aerospace
South Seattle Community College
IRC Job Readiness Training -
Organization
Certificate - Microsoft Office And Basic Internet Certified
University of Djamena
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