Kourtlyn Tupper
College Station,TX
Summary
An ambitious, diligent, responsible, and hardworking college student majoring in Sociology and Political Science, as well as a Houston Livestock Show and Rodeo scholar. Experienced customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Server Captain/Main Bartender
Walk-On's Sports Bistreaux
08.2021 - Current
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachelor of Science - Sociology
Texas A&M University
College Station, TX12.2024
Bachelor of Science - Political Science
Texas A&M University
College Station, TX12.2024
Skills
- Computer Technology: Microsoft Office (Word, PowerPoint, Excel) & RStudio
- Organization and Efficiency
- Interpersonal Skills
- Adaptability
- Work Ethic
- Filing
Objective
For the purpose of obtaining an internship for the Fall of 2024.
Internship Experience
Criminal Defense Law Intern | Flanigan Law Firm | Fall 2023
- Scheduled and filed court settings
- Scheduled client meetings
- Assisted attorney with research for cases
- Answered the phone/ documented messages
- Created and organized clients folders
- Assisted attorney during court cases
Activities
AGGIES2AGGIES Peer Diversity Educators | January 2023- April 2024
- Facilitated workshops educating students on diversity and culture related topics.
- Researched and presented complex sociological concepts for beginner audiences.
- Developed skills in shaping workshop to fit group demographics, education level, and dynamics.
National Society of Leadership and Success | August 2022- Present
- Strengthened leadership skills as a result of training.
- Providing motivation and encouragement to others to succeed.
- Acquired skills in identifying goals and overcoming obstacles.
Honors
Houston Livestock Show and Rodeo Scholar | 2021- Present
NSLS United by Purpose: Building Equitable Leaders Scholar | 2023
Timeline
Server Captain/Main Bartender
Walk-On's Sports Bistreaux
08.2021 - Current
Bachelor of Science - Sociology
Texas A&M University
Bachelor of Science - Political Science
Texas A&M University
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