Summary
Overview
Work History
Education
Skills
Timeline
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Kourtnee  Combs

Kourtnee Combs

Shreveport,LA

Summary

Dynamic and dedicated server with a strong work ethic and exceptional customer service skills honed at IHOP. Proven ability to manage high-volume parties while maintaining cleanliness standards and guest engagement. Expertise in cash handling and team collaboration, consistently enhancing customer satisfaction through effective communication and efficient service delivery.

Overview

4
4
years of professional experience

Work History

Server

IHOP
06.2025 - Current
  • Provided excellent customer service by promptly addressing guest inquiries and requests.
  • Ensured dining areas remained clean and organized for enhanced guest satisfaction.
  • Learned menu items and daily specials to effectively communicate with patrons.
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers.
  • Adapted quickly to changing priorities in a fast-paced environment while maintaining professionalism.
  • Participated in training sessions to improve knowledge of food safety standards and procedures.
  • Supported team members during busy shifts to enhance overall efficiency and workflow.

Server

Posados
01.2024 - 12.2024

Instructed colleagues on executing critical tasks effectively.

Performed nightly deep cleaning of work section in restaurant.

Consistently provided outstanding customer service beyond standard requirements.

Managed high-volume parties alongside standard table assignments.

Developed expertise in menu details and POS operations.

Car Hopper

Sonic
02.2021 - 08.2023
  • Delivered prompt service to customers in car stalls, ensuring satisfaction with accurate order fulfillment.
  • Maintained cleanliness and organization of drive-thru area, enhancing overall customer experience.
  • Assisted kitchen staff by preparing ingredients, contributing to efficient food production processes.
  • Communicated effectively with team members to coordinate timely delivery of orders during peak hours.
  • Maintained consistent eight-hour operation to ensure superior customer satisfaction.

Education

Peer Support Specialist -

The Extra Mile Region Iv
Lafayette, LA
2025

GED -

GED
Framingham, MA
2007

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Team collaboration

Timeline

Server

IHOP
06.2025 - Current

Server

Posados
01.2024 - 12.2024

Car Hopper

Sonic
02.2021 - 08.2023

Peer Support Specialist -

The Extra Mile Region Iv

GED -

GED