Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kourtnee Green

Sterling Heights

Summary

Experienced retail management leader with a strong history of driving sales team performance to surpass targets. Expertise in staff training, inventory oversight, and delivering exceptional customer service, resulting in efficient store operations. Proven success in executing sales strategies and enhancing team effectiveness through direct coaching and leadership. Achieved significant increases in customer satisfaction through creative service initiatives.

Overview

16
16
years of professional experience

Work History

Key Holder

Everything But Water
Troy
03.2025 - Current
  • Opening and Closing: Unlocking and securing the premises, setting and disarming alarms, and preparing the store for business, or ensuring it's properly closed.
  • Security: Managing the security system, monitoring for any issues, and ensuring the safety of the premises.
  • Cash Handling: Processing transactions, handling cash drops, and balancing registers.
  • Customer Service: Assisting customers with inquiries, providing product information, and resolving issues.
  • Supervision: Overseeing daily operations, training new employees, and potentially delegating tasks.
  • Store Maintenance: Ensuring the store is clean, organized, and well maintained.
  • Managerial Duties: Filling in for managers in their absence, handling paperwork, and communicating with management about any issues or concerns.
  • Inventory Management: Assisting with restocking shelves and managing inventory.

1st Grade Teacher

Legacy Charter Academy
Detroit
09.2019 - 08.2024
  • Plan, create, differentiate, and present full day instruction
  • Implement classroom instruction
  • Establish trustworthy and inspiring relationships with students
  • Attend IEP and fulfill IEP instruction
  • Researching new learning strategies
  • Communicate with parents
  • Tutoring
  • Summer School

Sales Associate

Brighton Collectables
Troy
01.2022 - 01.2023
  • Building relationships with clients
  • Helping customers resolve problems and directing them to correct resources.
  • Keeping information in the store system updated.
  • Maintaining sales goals

6th Grade science Teacher

Walton Charter Academy
Pontiac
12.2019 - 06.2019
  • Plan , create, differentiate, and present full day instruction
  • Implement classroom instruction
  • Establish trustworthy and inspiring relationships with students
  • Attend IEP and fulfill IEP instruction
  • Communicate with parents

Sales Associate and Coordinator

TJ Maxx
Troy
01.2010 - 01.2017
  • Greeting customers, answering questions, preparing merchandise for the sales floor, maintaining a clean and organized environment.
  • Cashiering

Office Assistant and Receptionist

Boys and Girls Club of Troy
Troy
01.2015 - 01.2016
  • Data entry, filing, answering phones, billing, processing payments

Financial Aid Assistant

Oakland Community College
Auburn Hills
01.2012 - 01.2013
  • Data entry, filing, answering phones, and scheduling appointments.

Education

Elementary Education

Oakland University
Rochester, MI
12-2018

Skills

  • Cash handling and store security
  • Inventory management
  • Customer service and sales
  • Supervisory and training skills
  • Relationship building
  • Time management
  • Problem solving

Affiliations

  • Alpha Kappa Alpha Sorority, Incorporated
  • Head Varsity Cheerleading Coach, Romeo High School, Romeo, Michigan, 2014-2018

Timeline

Key Holder

Everything But Water
03.2025 - Current

Sales Associate

Brighton Collectables
01.2022 - 01.2023

6th Grade science Teacher

Walton Charter Academy
12.2019 - 06.2019

1st Grade Teacher

Legacy Charter Academy
09.2019 - 08.2024

Office Assistant and Receptionist

Boys and Girls Club of Troy
01.2015 - 01.2016

Financial Aid Assistant

Oakland Community College
01.2012 - 01.2013

Sales Associate and Coordinator

TJ Maxx
01.2010 - 01.2017

Elementary Education

Oakland University

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