Kourtney Ainsworth
Rancho Cucamonga,CA
Summary
Dedicated Account Manager promoting dynamic client management, issues resolution and relationship-building skills. Highly skilled in creating sales presentations to guide decision-making and using persuasive techniques to overcome objections. Accomplished in developing customer-centric sales teams. Versatile individual who brings an excellent blend of people skills, leadership and obsessed with learning and improving myself on all aspects.
Overview
6
6
years of professional experience
Work History
Senior Sponsor Regional Representative
Goal Achiever Inc
Rancho Cucamonga, CA
08.2021 - Current
- Build plans to drive customer retention and intrigue new clients
- Develop and implement strategies to increase awareness, bookings and revenue for assigned portfolio of virtual experiences
- Managed marketing and business development and promote member retention
- Support assigned industries by developing strategic growth plans and tracking plan progress
- Provides excellent customer service using effective interpersonal and problem-solving skills.
- Cultivated and developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
Senior Account Executive
Clark And Company
Rancho Cucamonga, CA
04.2020 - 05.2021
- Responsible for full lifecycle of multi-site, multi-state recruiting: consulting with key stakeholders, maintaining clear lines of communication, recruiting, screening, leading offer discussions per established guidelines, and facilitating on-boarding process
- Provided high level of customer service by consulting with and partnering with hiring managers, as well as building relationships with variety of external sources to create exceptional candidate experience
- Excelled at influencing others to drive employee behavior and outcomes, communicating to and with all levels of organization, and modeling behaviors that promote positive workplace and drive business results
- Worked in Post-Acute Care, Hospice, and Subacute division
- Continuously conducts market assessments and develops comprehensive marketing plan.
Senior Leasing Specialist
Lewis Management Corp
Eastvale, CA
04.2019 - 04.2020
- Promotion) (740 UNITS)
- Drive sales and generated interest in the community by providing professional tours, of resort apartment homes, amenities, and the surrounding area
- Nurture lasting relationships with tenants, improving renewal rates for existing leases
- Spearheaded new post- leasing and post-move-in surveys to gauge customer satisfaction and pinpoint areas for improvement
- Matched potential residents with available properties based on wants/needs and budget
- Provided a high level of customer service by assuring the tenants and new tenants were walked through step by step of the move in process, and leasing stage.
Community Administrator
Lewis Management Corp
Upland, CA
04.2017 - 04.2019
- Provides and accurately prepares as required; traffic reports, weekly status report, delinquency reports, pay
- Collected, accurately documented and deposited rent payments, security deposits, and other rental fees
- Mediator between vendors, community, staff and residents pertaining to property projects and resident
Leasing Consultant
LEWIS MANAGEMENT CORP
RANCHO CUCAMONGA, CA
07.2016 - 04.2017
- Showed and leased homes with 550 units, maintaining 80% + occupancy rate
- Handled 30+ income calls per day, qualifying prospective residents, determining their needs, and securing lease agreements
- Processed applications quickly and efficiently, leading to more successful rentals
Education
Bachelor’s Degree - Communication Studies
California State University - Northridge
Northridge, CA05.2016
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA05.2011
Skills
- Market Research
- Business development
- Communication
- Project Management
- Critical Thinking
- Leadership
- Strategic Outreach
- Selling Advertising
- Regional Accounts
- Social Media Outreach
- Client Relations
- Revenue generation
- Acquiring new customers
Timeline
Senior Sponsor Regional Representative
Goal Achiever Inc
08.2021 - Current
Senior Account Executive
Clark And Company
04.2020 - 05.2021
Senior Leasing Specialist
Lewis Management Corp
04.2019 - 04.2020
Community Administrator
Lewis Management Corp
04.2017 - 04.2019
Leasing Consultant
LEWIS MANAGEMENT CORP
07.2016 - 04.2017
Bachelor’s Degree - Communication Studies
California State University - Northridge
High School Diploma -
Rancho Cucamonga High School
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