Kourtney Butler Rushton
Sacramento,Ca
Summary
Dynamic and results-oriented professional with over 10 years of experience in warehouse operations, delivery driving, and mail processing, seeking a challenging role as a Freight Associate. Proven expertise in driving sales, optimizing product assortments, and enhancing operational efficiency through strategic planning and effective inventory management. Recognized for strong teamwork and communication skills, fostering collaboration to achieve organizational goals while adapting to evolving market conditions. Committed to leveraging data analysis and customer relationship management to contribute meaningfully to the growth of a forward-thinking organization.
Overview
9
9
years of professional experience
Work History
Merchandise Manager
Dollar Tree
Sacramento, Ca
08.2024 - Current
- Coordinated freight shipments and maintained communication with carriers to ensure timely delivery of goods.
- Manage freight flow, Ensuring the efficient and timely movement of merchandise into the store.
- Assists with receiving and returning Direct Store Delivery merchandise including unloading trucks, check inventory and processing returns.
- Maintain a clean and organized stockroom, Ensuring proper storage and organization of merchandise.
- Ensure that the store shelves are fully stocked and visually appealing to customers.
- Engages with vendors and drivers with a positive attitude.
- Ensuring shelves are stocked with the right products.
- Organizing and maintaining back room inventory.
- Assist customers.
- Assists fellow associates as needed throughout the store.
- Stock shelves and place products in storage areas, ensuring aisles are ready for customers.
Delivery Driver
Deliver-IT
Sacramento, Ca
10.2022 - 04.2024
- Deliver a wide variety of items to different addresses and through different routes.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast-paced environment.
- Delivers high-quality products to customers in a safe, courteous, and timely manner.
- Ability to work cohesively as part of a team.
- Handled packages of varying sizes and weights, potentially requiring lifting and carrying.
- Load and unload packages and goods from the delivery vehicle.
- Drive a delivery vehicle safely and efficiently, adhering to traffic laws and regulations.
- Interact professionally with customers during deliveries.
- Address customer inquiries and resolve any issues or concerns.
- Scan packages, verify deliveries, and manage inventory using the handheld device.
Mail Processing Clerk/ Mail Dispatcher
United States Postal Services
West Sacramento, Ca
10.2018 - 12.2022
- Sorted incoming and outgoing mail, using automated equipment or manually.
- Ensure mail is properly routed and distributed.
- Prepared mail for delivery or dispatch.
- Operated mail processing equipment, such as sorting machines and postage meters.
- Prepared and processed bulk mailings.
- Utilized mail sorting equipment and software to categorize and prioritize mail for distribution.
- Maintained accurate records of mail transactions and conducted regular audits to verify compliance.
- Performed data entry for mail logs and tracking systems with a focus on detail and precision.
- Managed inbound and outbound mail operations efficiently while ensuring accuracy and timeliness.
- Managed daily mail distribution for a large office, improving delivery efficiency by 20%.
- Maintained accurate records of all mail transactions, enhancing traceability and accountability.
- Processed and sorted large volumes of incoming mail daily, ensuring timely delivery to appropriate departments.
Delivery Driver
Amazon
West Sacramento, Ca
09.2017 - 08.2019
- Packs and loads products onto vans before delivering orders to customers on predetermined routes.
- Drive and operate delivery vehicle at all times.
- Deliver a wide variety of items to different addresses and through different routes.
- Follow routes and time schedule.
- Interact professionally with customers during deliveries.
- Address customer inquiries and resolve any issues or concerns.
- Use of handheld device to provide last mile carrier tracking information.
Education
Associates Degree -
American River College
Sacramento, Ca06-2013
Registered Nursing Program -
Heald College
Sacramento, CA06-2014
High School - undefined
Grant Union High School
Sacramento, Ca06-2010
Skills
- Problem-solving
- Interpersonal skills
- Learning/adaptability
- Strong work ethic
- Self Management
- Reliable
- Teamwork
- Attention to detail
- Route planning
- Organization
- Ability to work independently
- Ability to stand for long periods of time
- Strong communication skills
- Basic math skills
- Inventory management
Accomplishments
- Improved Delivery Efficiency:
- Completed a high number of deliveries per day while maintaining quality and safety.
- Exercised patience and professionalism: Friendly, helpful, and professional interactions with customers.
- Maintained Clean Driving Record:
- Maintained a clean driving record and avoiding accidents or incidents.
- Handled High Volumes:
- Showcased my ability to efficiently manage and process a large volume of mail, especially during peak periods or special events.
LANGUAGES
ENGLISH
Timeline
Merchandise Manager
Dollar Tree
08.2024 - Current
Delivery Driver
Deliver-IT
10.2022 - 04.2024
Mail Processing Clerk/ Mail Dispatcher
United States Postal Services
10.2018 - 12.2022
Delivery Driver
Amazon
09.2017 - 08.2019
High School - undefined
Grant Union High School
Associates Degree -
American River College
Registered Nursing Program -
Heald College