Summary
Overview
Work History
Education
Skills
Certification
Related Research Experience
Timeline
Generic

Kourtney Dunlap

Jacksonville,FL

Summary

Detail-oriented and highly organized Administrative Assistant with a strong background in research design and analysis. Currently pursuing a Master's in Research Design and Analysis, complemented by a Bachelor's degree in Communication with Honors. Proven ability to deliver high-level service by managing client tasks including inbox management, project coordination, calendar organization, and event planning. Experienced in conducting qualitative and quantitative research, with hands-on involvement in significant projects that analyze advertising practices. Proficient in data analysis tools such as SPSS and IBM AMOS, with excellent problem-solving skills and a commitment to enhancing client productivity through efficient communication and organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Assistant

My Virtual Resources
08.2022 - Current
  • Streamlined office operations by implementing and improving workflows to ensure client productivity
  • Effectively managed customer and employee relationships be efficiently communicating needs between the client and employees
  • Successfully managed multiple complex calendars, minimizing scheduling conflicts.

Project Operations Associate

TEKsystems
03.2022 - 06.2022
  • Ensured the accurate and timely cost of revenue within projects.
  • Analyzed the overall financial health of a project.
  • Proactively identified and resolved potential issues regarding revenue capture

Education

Masters in Research Design and Analysis -

Florida International University
Miami, FL
11.2024

Bachelors of Science in Communication with Honors - undefined

University of North Florida
Jacksonville, FL
07.2021

Skills

  • Data Analysis
  • Detailed Oriented
  • SPSS
  • Data Collection
  • Qualitative Research
  • Quantitative Research
  • IBM AMOS
  • Statistical Data Analysis
  • Microsoft Office
  • Program Evaluation
  • Organization
  • JASP
  • Problem Solving

Certification

  • Citi Program- Human Subjects Research, IRB Member, 10/01/24 - 10/01/27

Related Research Experience

  • Tobacco Advertising Research Paper, Jacksonville, FL, 05/01/21, 07/01/21, Collaborated on a research paper for my senior research project that highlights the unethical advertising practices of the tobacco industry in low-income and minority neighborhoods. Wrote a literature review on related sources and conducted a content analysis of several tobacco advertisements in various neighborhoods to highlight the frequent discrepancies in exposure between low-income and minority groups with other non-minority communities.
  • Research Team Advertising Campaign, Jacksonville, FL, 01/01/20, 05/01/20, Aided in the research team for an advertising campaign for a local museum. This was for my senior capstone course. Conducted surveys and focus groups to aid with the research process.

Timeline

Administrative Assistant

My Virtual Resources
08.2022 - Current

Project Operations Associate

TEKsystems
03.2022 - 06.2022

Bachelors of Science in Communication with Honors - undefined

University of North Florida

Masters in Research Design and Analysis -

Florida International University
Kourtney Dunlap