Kourtney Pratt

Provided exceptional customer service, food and beverage handling, cash handling, promoted daily social media advertising.

• Set up glassware, liquor and other necessary supplies for special events.
• Trained two new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
• Kept bar presentable and well-stocked to meet customer needs.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Implemented drink prep procedures that significantly reduced wasted stock.
• Consulted with managers to organize special events and promotions.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Generated higher ticket averages by training employees on suggestive up-selling techniques.
• Improved and applied social media marketing strategies to increase patronage.

• Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Kept bar presentable and well-stocked to meet customer needs.
• Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
• Set up glassware, liquor and other necessary supplies for special events.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Implemented drink prep procedures that significantly reduced wasted stock.
• Consulted with managers to organize special events and promotions.
• Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Developed drink menu with creative cocktails, contemporary wines and craft beers.
• Set up bar for operation, obtained cash bank and stocked service bar.

• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Implemented drink prep procedures that significantly reduced wasted stock.
• Closed out cash register and prepared cashier report at close of business.
• Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
• Set up bar for operation, obtained cash bank and stocked service bar.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Increased bar revenue through development and marketing of featured cocktails.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Set up glassware, liquor and other necessary supplies for special events.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Consulted with managers to organize special events and promotions.
• Improved and applied social media marketing strategies to increase patronage.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.
• Kept bar presentable and well-stocked to meet customer needs.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.