Koy Saephanh
Sacramento,United States
Summary
Detail-oriented Human Resources professional with expertise in personnel management, onboarding, and customer service. Proven ability to support high-volume operations through effective administration and organizational skills. Committed to enhancing operational efficiency and ensuring compliance in dynamic environments. Authorized to work in the US for any employer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
U.S. Army
09.2017 - 08.2020
- Ensured personnel records were accurate and compliant with regulations.
- Facilitated HR actions such as onboarding, promotions, and separations effectively.
- Guided Soldiers on HR policies, pay, and benefits confidently.
- Monitored unit personnel strength and readiness to meet mission needs.
- Leveraged HR systems for accurate data entry and personnel management.
- Streamlined administrative processes in collaboration with leadership for improved efficiency.
- Managed postal operations, ensuring timely collection and distribution of mail.
Food Service Worker
Village Drive-In
04.2016 - 08.2017
- Ensured food safety and quality standards through proper preparation and service.
- Maintained organized kitchen and serving areas for optimal efficiency and cleanliness.
- Accurately processed customer transactions using cash register and payment systems.
- Restocked kitchen supplies and assisted in basic food preparation tasks.
- Implemented sanitation guidelines to create a safe dining environment.
- Delivered exceptional customer service during peak meal periods to enhance satisfaction.
Education
High school or equivalent -
Hiram W. Johnson High School
Sacramento, CA06.2017
Skills
- Office administration
- Customer service
- Data entry
- Customer relations
- Scheduling
- Filing
- Event planning
- Microsoft Office Suite
Certification
Driver's License
Languages
Mien - Fluent
Bilingual
English - Fluent
Timeline
Human Resources Specialist
U.S. Army
09.2017 - 08.2020
Food Service Worker
Village Drive-In
04.2016 - 08.2017
High school or equivalent -
Hiram W. Johnson High School
Military Service
- Branch: U.S Army
- Service Country: United States
- Rank: SPC / Specialist
- September 2017 to August 2020