Koystea Whiddon
Dallas
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Emergency Dispatch Operator
Brinks Home Security
10.2023 - Current
- Enhanced emergency response times by efficiently prioritizing and dispatching appropriate resources.
- Contributed to a reduction in crime rates through effective communication with law enforcement officers and accurate relaying of critical information.
- Collaborated with various first responder agencies to ensure seamless coordination during high-pressure situations.
- proficient agent in handling inbound and outbound alarms, multi-tasking and do well in time management.
Field Technician
Spectrum
04.2022 - 08.2023
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
Renovator
Lonestar Temp
03.2021 - 08.2021
- Enhanced property value by executing high-quality renovation projects, resulting in increased client satisfaction.
- Streamlined project completion timelines through efficient work plans and effective communication with team members.
- Increased customer referrals by consistently delivering exceptional results on various renovation projects.
- Managed subcontractors effectively to ensure timely project completions and adherence to budget constraints.
Warehouse Packer
Walmart Distribution
05.2020 - 03.2021
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.
Machine Operator
Texas Quality Beverage
11.2019 - 05.2020
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Helper
Beards Towing
10.2017 - 11.2019
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Safely operated heavy machinery and power tools, contributing to efficient completion of tasks without incidents.
- Contributed to increased customer satisfaction by consistently delivering high-quality workmanship under the guidance of skilled professionals.
Education
High School Diploma -
South Hills High School
Fort Worth, TX07.2016
Skills
- Data Monitoring
- Problem Solving
- Effective Communication
- Time Management
- Teamwork and Collaboration
- Self-Control
- Works Well Under Pressure
- Computer Skills
- Problem-Solving
- Good Judgment
- Flexible Schedule
- Stress Management
- Technical Aptitude
Timeline
Emergency Dispatch Operator
Brinks Home Security
10.2023 - Current
Field Technician
Spectrum
04.2022 - 08.2023
Renovator
Lonestar Temp
03.2021 - 08.2021
Warehouse Packer
Walmart Distribution
05.2020 - 03.2021
Machine Operator
Texas Quality Beverage
11.2019 - 05.2020
Helper
Beards Towing
10.2017 - 11.2019
High School Diploma -
South Hills High School
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