Koystea Whiddon
Dallas,TX
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Emergency Dispatch Operator
Brinks Home Security
10.2023 - Current
- Enhanced emergency response times by efficiently prioritizing and dispatching appropriate resources.
- Contributed to a reduction in crime rates through effective communication with law enforcement officers and accurate relaying of critical information.
- Collaborated with various first responder agencies to ensure seamless coordination during high-pressure situations.
- proficient agent in handling inbound and outbound alarms, multi-tasking and do well in time management.
Field Technician
Spectrum
04.2022 - 08.2023
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
Renovator
Lonestar Temp
03.2021 - 08.2021
- Enhanced property value by executing high-quality renovation projects, resulting in increased client satisfaction.
- Streamlined project completion timelines through efficient work plans and effective communication with team members.
- Increased customer referrals by consistently delivering exceptional results on various renovation projects.
- Managed subcontractors effectively to ensure timely project completions and adherence to budget constraints.
Warehouse Packer
Walmart Distribution
05.2020 - 03.2021
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.
Machine Operator
Texas Quality Beverage
11.2019 - 05.2020
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Helper
Beards Towing
10.2017 - 11.2019
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Safely operated heavy machinery and power tools, contributing to efficient completion of tasks without incidents.
- Contributed to increased customer satisfaction by consistently delivering high-quality workmanship under the guidance of skilled professionals.
Education
High School Diploma -
South Hills High School
Fort Worth, TX07.2016
Skills
- Data Monitoring
- Problem Solving
- Effective Communication
- Time Management
- Teamwork and Collaboration
- self starter
- Works Well Under Pressure
- Computer Skills
- Problem-Solving
- Good Judgment
- Flexible Schedule
- Stress Management
- Technical Aptitude
- knowledgeable in company policies
Timeline
Emergency Dispatch Operator
Brinks Home Security
10.2023 - Current
Field Technician
Spectrum
04.2022 - 08.2023
Renovator
Lonestar Temp
03.2021 - 08.2021
Warehouse Packer
Walmart Distribution
05.2020 - 03.2021
Machine Operator
Texas Quality Beverage
11.2019 - 05.2020
Helper
Beards Towing
10.2017 - 11.2019
High School Diploma -
South Hills High School
Similar Profiles
David DickersonDavid Dickerson
Remote System Programmer at Brinks Home Security/ Select SecurityRemote System Programmer at Brinks Home Security/ Select Security
Koystea WhiddonKoystea Whiddon
Emergency Dispatch Operator at Brinks Home SecurityEmergency Dispatch Operator at Brinks Home Security
June FairleyJune Fairley
Sales Agent at Brinks Home SecuritySales Agent at Brinks Home Security
Kendra HaysKendra Hays
Customer Success Specialist at Brinks Home SecurityCustomer Success Specialist at Brinks Home Security
Aman SharmaAman Sharma
Pharmacy Manager at CVS HealthcarePharmacy Manager at CVS Healthcare