KOZZIE Z. LEJAY
Fort Worth,TX
Summary
Visionary Human Resources Leader specializing in HR operations, talent acquisition, employee relations, and compliance for multi-site organizations. Delivered workforce efficiency and employee engagement by aligning HR functions with corporate objectives and managing regulatory compliance, including a federal EEOC consent decree. Directed employee experience initiatives across the employee life cycle, implementing strategic HR interventions that addressed workforce challenges and improved retention.
Overview
20
20
years of professional experience
Work History
Manager of Employee Experience / Interim Director of Human Resources
JPS Health Network
Fort Worth, TX
03.2025 - 10.2026
- Led employee experience initiatives across the employee life cycle to strengthen engagement, retention, and alignment with organizational strategy.
- Partnered with senior leaders and operational teams to address workforce challenges and implement practical HR interventions supporting organizational goals.
- Guided strategic resolution of employee relations matters, addressing workplace conflict, grievances, and disciplinary actions while ensuring consistent HR policy application.
- Advanced employee engagement and communications initiatives by using feedback and workforce trends to identify opportunities for improvement.
- Supported workforce planning and staffing strategies to meet operational needs and improve hiring quality and retention.
- Ensured employment-law compliance and regulatory readiness through alignment with healthcare standards and Joint Commission requirements.
- Supported HR service excellence and continuous improvement by monitoring service effectiveness, strengthening processes, and coaching HR team members.
- (8,000+ employees)
Manager of Human Resources
Blood Bank of Hawaii
Honolulu, HI
01.2021 - 01.2024
- Directed all HR operations for a healthcare organization, overseeing employee relations, recruitment, compliance, and benefits administration.
- Conducted internal investigations into workplace disputes, harassment claims, and performance concerns, ensuring adherence to employment laws and fostering a fair workplace.
- Designed and implemented an HR technology solution for payroll, onboarding, and performance tracking, increasing operational efficiency.
- Developed and executed company-wide talent acquisition strategies, directly reducing turnover and enhancing hiring processes.
- Navigated and completed federal ADA consent decree, reinforcing compliance measures and mitigating potential legal risks.
- (300 employees)
Director of Human Resources
Ka Punawai Ola
Kapolei, HI
01.2016 - 01.2021
- Led HR strategy and workforce planning, enhancing leadership pipelines and boosting staff retention.
- Spearheaded a company-wide diversity and inclusion initiative, fostering a more inclusive workplace culture.
- Overhauled compensation and benefits structures, improving employee satisfaction while maintaining budget efficiency.
- Overhauled compensation and benefits structures, elevating employee satisfaction while ensuring budget efficiency.
- Implemented new performance management system, fostering employee accountability and driving productivity.
- (300 employees; Life Care Centers of America)
Manager of Human Resources
Sybrid Health LLC
Dallas, TX
01.2013 - 01.2016
- Directed payroll and benefits administration for an 800 employee organization, ensuring accuracy and compliance while enhancing employee satisfaction.
- Led HR process improvements, integrating digital HR systems to streamline onboarding, training, and compliance tracking.
- Resolved complex employee relations cases, advising leadership on strategic corrective actions to improve workplace culture.
- Aligned HR policies with business objectives in partnership with senior executives, optimizing workforce effectiveness.
- (800 employees)
Human Resources Trainer & Mentor
Professional Medical Services
Fort Worth, TX
01.2009 - 01.2013
Human Resources Supervisor
Smith Protective Services
Dallas, TX
01.2007 - 01.2009
Education
Certificate - Human Resources
Institute for Human Resources
Bachelor of Arts - Business Administration
Colorado Technical University
Colorado Springs, COSkills
- HR Strategy & Leadership
- Talent Acquisition & Retention Strategies
- Performance Management & Succession Planning
- Employee Relations & Conflict Resolution
- Workplace Investigations & Compliance
- Federal & State Labor Law Compliance
- Compensation & Benefits Administration
- HR Technology & Systems Integration
- HRIS & Payroll Systems (ADP, Workday, Paycom)
- Compliance & Training Platforms
- Organizational Development & Change Management
- Performance Management & Succession Planning Tools
- Benefits administration
- Employee Relations & Case Management Software
- Conflict resolution
- Team leadership
- Regulatory compliance
Personal Information
Title: Human Resources Executive | Employee Relations & Compliance Leader
Accomplishments
- Regulatory Compliance & Risk Mitigation – Led a successful resolution of a federal EEOC consent decree, ensuring ongoing compliance and mitigating legal risks.
- HR Technology Implementation – Integrated HRIS systems for payroll, onboarding, and performance management, increasing efficiency and reducing errors.
- Diversity & Inclusion Leadership – Launched a DEI initiative that improved employee engagement and retention.
- Process Improvement – Streamlined onboarding and training programs, cutting new hire training time by 40%.
- Workplace Culture Enhancement – Developed employee recognition programs that boosted morale and increased productivity.
Affiliations
Society for Human Resource Management (SHRM)
Timeline
Manager of Employee Experience / Interim Director of Human Resources
JPS Health Network
03.2025 - 10.2026
Manager of Human Resources
Blood Bank of Hawaii
01.2021 - 01.2024
Director of Human Resources
Ka Punawai Ola
01.2016 - 01.2021
Manager of Human Resources
Sybrid Health LLC
01.2013 - 01.2016
Human Resources Trainer & Mentor
Professional Medical Services
01.2009 - 01.2013
Human Resources Supervisor
Smith Protective Services
01.2007 - 01.2009
Certificate - Human Resources
Institute for Human Resources
Bachelor of Arts - Business Administration
Colorado Technical University