Kraig Thompson
Hayward,CA
Summary
Facility management professional with high standards and focus on results. Skilled in preventive maintenance, HVAC systems, electrical work, and plumbing. Strong emphasis on team collaboration and flexibility, ensuring reliability and adaptability to changing needs. Known for effective problem-solving and optimizing operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Owner
Shine Bright Environmental Services
04.2010 - Current
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Trained and guided team members to maintain high productivity and performance metrics.
- Grew business revenue by identifying new market opportunities and implementing targeted marketing strategies.
Facility Manager
Stonebrae Country Club
03.2023 - 10.2024
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Worked effectively in fast-paced environments.
Senior Maintenance Technician
YMCA
01.2018 - 03.2023
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Installed and maintained plumbing and HVAC systems.
- Performed preventive maintenance and repairs on various types of equipment.
Education
Associate of Arts - Business Administration
Laney College
Oakland, CA03.2014
Skills
- Customer Relations
- Attention to Detail
- Project Management
- Project Planning
- Plumbing knowledge
- HVAC Systems
- Staff Supervision
- Multitasking
- Team Leadership
- Electrical experience
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
- CPR/AED Certification
- HVAC Excellence Professional Technician Certification - HVAC Excellence.
- Project Management Professional (PMP)
Timeline
Facility Manager
Stonebrae Country Club
03.2023 - 10.2024
Senior Maintenance Technician
YMCA
01.2018 - 03.2023
Business Owner
Shine Bright Environmental Services
04.2010 - Current
- Certified ScrumMaster (CSM) - Scrum Alliance.
- CPR/AED Certification
- HVAC Excellence Professional Technician Certification - HVAC Excellence.
- Project Management Professional (PMP)
Associate of Arts - Business Administration
Laney College
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