Kricia Portillo Villalta
Houston,TX
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
1
1
year of professional experience
Work History
Sales Associate
Tommy Hilfiger
08.2023 - 11.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Associate
Express
08.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Associate of Arts - Acting
Lone Star College System
Spring, TX12.2024
Skills
- Sales Development
- Contract Preparation
- Customer Needs Assessment
- Cash Register Operation
- Customer Service
learning new languages
Currently learning korean as I am interested in the language and music and since I am fluent in spanish, I also am learning portuguese since it's very similar to spanish and I enjoy learning new languages.
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Tommy Hilfiger
08.2023 - 11.2023
Sales Associate
Express
08.2022 - 08.2023
Associate of Arts - Acting
Lone Star College System