Kris Howell
Ogden,UT
Summary
Dynamic Remote Short Term Rental Property Manager with a proven track record at Howell Ventures LLC, adept in strategic planning and personnel management. Elevated occupancy rates to 90%, while maintaining stellar hospitality standards. Expert in utilizing Airbnb and VRBO platforms, alongside fostering high-impact team environments. Achieved significant growth in customer engagement and property performance. Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
17
17
years of professional experience
Work History
Remote Short Term Rental Property Manager
Howell Ventures LLC | Self Employed
09.2020 - Current
- Provide top tier hospitality to over 700 groups in 4 years while maintaining 5 star superhost status
- Produce high yielding properties that average 90% occupancy rate with less than 1% cancellations
- Recruit, train and remotely manage efficient cleaning crews
- Develop and implement thorough cleaning checklists tailored for each property to ensure consistent stellar first impressions
- Achieve premiere customer service with 100% guest response rate within 24 hours
- Remotely coordinate handymen to provide routine maintenance to ensure quality control
- Establish smart home strategy to provide turnkey guest experience
- Collaborate with property owners to address concerns in a timely and professional manner
- Oversee revenue management and provide monthly reports to property owners
Supervisor | Project Manager
South Mountain Community Church | Draper, UT.
09.2018 - 09.2020
- Managed and provide 1:1 support to staff of 5+ (recruit, train, evaluate and encourage)
- Planned and produced quarterly live & digital family oriented events. Grew from 30 to 300 participants in 3 months
- Coordinated 200+ volunteers and achieved 90% retention (emphasis on clear roles and expectations)
- Refined and implemented a comprehensive communications strategy (SM, Text, Web, Email, & Print)
- Formulated hospitality strategy for first time guests that achieved 68% re-engagement
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Supervisor | Project Manager
Crossroads Bible Church | Bellevue WA.
12.2016 - 07.2018
- Cultivated compelling relationships with 10+ direct reports and department stakeholders which facilitated alignment towards established vision, values & strategy
- Strategically retooled a weekly midweek kids event that grew from 150 to 300 participants in 6 months
- Launched and managed logistics of an Upward Basketball league with 100 participants (K-4th grade) in its first season
- Orchestrated an annual leader development strategy for 250 volunteers with 85% retention
Event Coordinator | Family Pastor
Fellowship Bible Church | Jackson, TN.
11.2007 - 08.2016
- Developed and implemented a strategy that brought aligment to staff and key stakeholders
- Managed logistics for numerous annual large scale events: Concerts, Conferences/Workshops, Comedy Nights, Picnics, etc.
- Planned and produced yearly camps, retreats, international service projects, road-trips, ski-trips, Father/Son Adventures, Mother/Daughter events, etc.
- Developed engaging small group environments and compelling midweek large group experiences which allowed us to expand from 50 to 250 individuals.
- Taught regularly in a variety of settings (large and small)
Education
Bachelor of Arts - Christian Education
Toccoa Falls College
Toccoa, GA.05.2001
Skills
- Written and Verbal Communication
- Personnel Management/Coaching
- Strategic Planning
- Budget/Resource Development
- Organizational Development
- Hospitality/Customer Service
- Team Building
- Airbnb, VRBO, Turno
- ASANA, Slack, Planning Center
- Microsoft & Goggle Suites
- Construction
Timeline
Remote Short Term Rental Property Manager
Howell Ventures LLC | Self Employed
09.2020 - Current
Supervisor | Project Manager
South Mountain Community Church | Draper, UT.
09.2018 - 09.2020
Supervisor | Project Manager
Crossroads Bible Church | Bellevue WA.
12.2016 - 07.2018
Event Coordinator | Family Pastor
Fellowship Bible Church | Jackson, TN.
11.2007 - 08.2016
Bachelor of Arts - Christian Education
Toccoa Falls College
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