Krisa Harper
Millcreek,UT
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Texas Roadhouse and Olive Garden. Proven ability to enhance guest engagement and satisfaction through effective communication and cash handling skills. Successfully upsold menu items, contributing to increased average check sizes while maintaining a clean and organized dining environment.
Overview
6
6
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
03.2021 - 03.2022
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Efficiently processed orders, accurately entering details into POS system.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area for enhanced guest experience.
- Upsold menu items, increasing average check size through effective communication skills.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Olive Garden Server Olive Garden
10.2015 - 04.2020
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Efficiently processed orders, accurately entering details into POS system.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area for enhanced guest experience.
- Upsold menu items, increasing average check size through effective communication skills.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma - General Studies
West High
Salt Lake City, UT06.2007
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
Timeline
Server
Texas Roadhouse Restaurant
03.2021 - 03.2022
Server
Olive Garden Server Olive Garden
10.2015 - 04.2020
High School Diploma - General Studies
West High