KRISANDRA DIAZ
Northlake,TX
Summary
Motivated and detail-oriented professional seeking a role in healthcare business management or administration. Bringing hands-on clinical experience, leadership in ministry and hospitality, and a strong academic background to contribute to efficient operations, team collaboration, and quality patient or client service in a healthcare setting.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Circle Star Brands
07.2025 - Current
- Managed daily restaurant operations and team performance
- Hired and trained new employees
- Created schedules and managed labor needs
- Build a positive, team-focused work culture
- Ordered inventory and manage supplies
- Handled customer concerns and ensure satisfaction
- Coached employees and support their development
- Maintained company standards
- Supported operations during busy shifts
Server Trainer
Cactus Canyon
09.2024 - 07.2025
- Delivered exceptional guest service in a fast-paced environment
- Trained new servers on protocol, customer service, and multitasking
- Handled money, organized reservations, and managed food delivery to outdoor tents
Patient Care Technician
Texas Health Presbyterian Denton
08.2022 - 05.2023
- Supported patients with behavioral needs, including sitting with SI patients
- Maintained detailed charting and collaborated with nursing staff
- Provided post-mortem care and trained new technicians
Certified Nursing Assistant
Carmel Hills Care Center
Monterey, CA
09.2021 - 05.2022
- Delivered compassionate patient care by assisting with daily living activities and emotional support.
- Monitored vital signs and reported changes to nursing staff, facilitating timely medical interventions.
- Trained and supported new Certified Nursing Assistants, fostering a culture of learning and teamwork.
- Documented patient progress accurately in electronic health records, maintaining compliance with regulatory standards.
- Implemented safety protocols during patient transfers, minimizing risk and enhancing overall care quality.
- Assisted in the maintenance of a clean and organized environment to promote patient comfort.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Children's Ministry Director
Carmel Presbyterian
08.2018 - 09.2021
- Oversaw programming for children's ministry (infant-5th grade)
- Recruited and scheduled volunteers
- Managed after-school programs, holiday events, and summer camps
- Created activities aligned with lesson plans and budgeted events
Host/Server
Pebble Beach
06.2015 - 10.2019
- Provided luxury guest service at world-class resort venues
- Handled phone calls, reservations, and food service at golf events and pools
- Supported restaurant setup, breakdown, and handled cash transactions
Education
BBA - Healthcare Administration
TEXAS WOMANS UNIVERSITY
05.2026
Pre-Nursing Associates - undefined
MONTEREY PENINSULA COLLEGE
06.2022
CNA - undefined
QUEST NURSING SCHOOL/ RED CROSS
07.2021
High School Diploma - undefined
06.2014
Skills
Team management
Inventory control and record keeping
Customer engagement
Staff management
Operations management
Passion for customer satisfaction
Staff scheduling
Business operations expertise
Schedule coordination
Supervisory skills
Recruitment
Trained in performance and wage reviews
Employee schedule management
Employee recruitment expertise
Customer service
Team leadership
Reliable and responsible
Inventory management
Coaching and mentoring
Training and onboarding
Scheduling staff
Collaboration and teamwork
Conflict resolution
Timeline
Restaurant Manager
Circle Star Brands
07.2025 - Current
Server Trainer
Cactus Canyon
09.2024 - 07.2025
Patient Care Technician
Texas Health Presbyterian Denton
08.2022 - 05.2023
Certified Nursing Assistant
Carmel Hills Care Center
09.2021 - 05.2022
Children's Ministry Director
Carmel Presbyterian
08.2018 - 09.2021
Host/Server
Pebble Beach
06.2015 - 10.2019
Pre-Nursing Associates - undefined
MONTEREY PENINSULA COLLEGE
CNA - undefined
QUEST NURSING SCHOOL/ RED CROSS
High School Diploma - undefined
BBA - Healthcare Administration
TEXAS WOMANS UNIVERSITY