Krishnamoorthi Periasamy
Santa Monica,CA
Summary
Experienced with designing comprehensive Salesforce solutions tailored to business needs. Utilizes deep technical knowledge to streamline processes and improve system functionality. Track record of managing complex projects and fostering team collaboration.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Salesforce Architect
Cornerstone OnDemand
02.2019 - Current
- Led the design and implementation of complex Salesforce solutions, ensuring scalability and efficiency to meet business requirements.
- Collaborated with business users to gather and analyze requirements, translating them into effective and scalable Salesforce solutions.
- Designed and implemented custom objects, fields, workflows, validation rules, and applications using declarative development tools.
- Developed and maintained Apex classes, triggers, and Visualforce pages to address complex business logic.
- Implemented Lightning components and Lightning web components to enhance user experience and application performance.
- Integrated Salesforce with external systems (ERP) using REST and SOAP APIs.
- Conducted code reviews and provided technical guidance to development teams, ensuring adherence to best practices and code quality.
- Mentored junior Salesforce developers and administrators to improve their technical skills.
- Worked with cross-functional teams (business analysts, project managers, QA) throughout the project lifecycle to ensure successful delivery.
- Maintained current knowledge of Salesforce features and recommended adoption of best practices
Salesforce Architect
Kaiser Permanente
09.2017 - 01.2019
- Architected and implemented Salesforce solutions for the "Salesconnect" application, supporting Kaiser's sales team in selling healthcare insurance policies.
- Managed integrations with multiple systems to exchange plan information and pricing.
- Utilized the BOX AppExchange product for policy information management.
- Designed and developed heavily customized Visualforce pages to meet specific business needs.
- Led proof-of-concept integrations with Pega and other legacy systems.
- Gathered requirements, designed Salesforce systems and customizations, and planned configurations.
- Led detailed design efforts and managed offshore development teams, including recruitment, training, code reviews, and knowledge transfer.
- Oversaw development, testing (UAT, integration, system), data migration, and QA production deployment.
- Provided training and production support to live agents and Salesforce users.
Sr. Salesforce Technical Consultant
Intel (Internal Marketing Team Support -Service cloud)
03.2017 - 08.2017
- Led the implementation of Salesforce Service Cloud for Intel's marketing team to manage support calls and tickets.
- Implemented a complete overhaul of the existing Salesforce implementation to Lightning.
- Implemented single sign-on and optimized release management processes.
- Developed functionality for ticket creation and disposition.
Sr. Salesforce Technical Consultant
Century Healthcare Highways
01.2016 - 03.2017
- Contributed to the design and mplementation of Salesforce as a system of record for member enrollment information.
- Developed data migration and integration strategies to connect Salesforce with other applications (Oracle, Pega, Dropbox, Captricity, Marketing Cloud, AppExchange packages).
- Translated business requirements into technical specifications and designed enhanced Salesforce functionality.
- Designed and developed Salesforce integrations (SOAP API) with a legacy web portal for enrollment data from private insurers.
Sr. Salesforce Technical Consultant
NPS Salesforce Gov Cloud - CSC
02.2015 - 12.2015
- Designed and deployed custom objects, tabs, data models, validation rules, workflows, page layouts, and Visualforce pages.
- Developed Apex classes, controller classes, extensions, and triggers.
- Collaborated with sales team business analysts to analyze requirements and customize Salesforce.
- Managed user roles, profiles, and security settings.
- Developed custom S-Controls with JavaScript and Apex Web services.
- Utilized Data Loader and Eclipse for data management and development.
Salesforce Consultant
The Berry Company
02.2012 - 01.2015
- Contributed to high-level architecture, analysis, and design models.
- Designed and created custom Visualforce components and controllers.
- Developed customer and partner communities.
- Created custom objects, fields, triggers, reports, and dashboards.
- Designed page layouts, search layouts, custom links, and email templates.
- Developed workflow rules, time-dependent actions, and email alerts.
- Configured role-based authorization.
- Managed report data retrieval and deployment using various tools.
- Provided ongoing Salesforce maintenance and administration services.
- Integrated applications with Salesforce using REST API services.
Developer – Sr. Technical Lead
Farmers Insurance Group
01.2004 - 01.2012
- Worked on the Farmers All Lines Billing (EasyPay) application, supporting billing processes.
- Involved in requirements gathering and clarification with business and internal teams.
- Led and mentored offshore development teams in system architecture and development activities.
- Conducted analysis and prepared technical documentation and presentations.
- Collaborated on project estimates and provided technical guidance.
- Performed code walkthrough and enforced coding standards.
Education
Bachelor of Science - Electronics And Communications Engineering
VIT
Vellore, India06-1994
Skills
- Platform app builder
- Teamwork
- Interpersonal skills
- Customer-oriented
- Omni-channel routing
- Salesforce integration
- Community cloud expertise
- Lightning web components
- Teamwork and collaboration
- Problem-solving abilities
- End user support
- Team building
- JIRA
- Agile methodologies
- Testing and debugging
- Problem-solving aptitude
- API development
- Service cloud expertise
- Sales cloud expertise
- Apex development
Certification
Application Architect |
Sharing & Visibility Designer |
Data Architecture and Management Designer |
Platform Developer1 |
Administrator |
Sales Cloud Consultant |
Service Cloud Consultant |
Force.Com Developer
Timeline
Salesforce Architect
Cornerstone OnDemand
02.2019 - Current
Salesforce Architect
Kaiser Permanente
09.2017 - 01.2019
Sr. Salesforce Technical Consultant
Intel (Internal Marketing Team Support -Service cloud)
03.2017 - 08.2017
Sr. Salesforce Technical Consultant
Century Healthcare Highways
01.2016 - 03.2017
Sr. Salesforce Technical Consultant
NPS Salesforce Gov Cloud - CSC
02.2015 - 12.2015
Salesforce Consultant
The Berry Company
02.2012 - 01.2015
Developer – Sr. Technical Lead
Farmers Insurance Group
01.2004 - 01.2012
Bachelor of Science - Electronics And Communications Engineering
VIT
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