Krisia Cueto
St. Cloud,Florida
Summary
Motivated professional with several years of experience offering office support in the industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
13
13
years of professional experience
Work History
Independent Caregiver and Care Coordinator
Self Employed
St. Cloud, FL
07.2024 - Current
- Developed personalized care plans tailored to individual client requirements.
- Coordinated daily schedules and routines for clients, effectively managing multiple priorities and needs to enhance care delivery.
- Created daily flow charts and organizational systems to ensure consistency in client care and address individual needs efficiently.
- Functioned as a liaison between family members and medical professionals, promoting clarity in information exchange.
- Assisted clients with medical appointments, including transportation and appointment support.
- Secured new clientele through effective communication and relationship building, delivering high-quality client service to foster trust.
- Trained and guided other caregivers regarding client routines, responsibilities, organizational systems, and individual needs.
- Offered companionship and emotional support to enhance client well-being.
IT Administrative Assistant/Procurement Officer
Managed Services Group
Maitland, Florida
06.2020 - 07.2024
- Provided comprehensive administrative support to ensure smooth daily operations for a fast-paced IT support company. Managed scheduling, correspondence, and documentation for client interactions and internal meetings.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Organized office environment by managing supplies, vendor relationships, and technology resources to support operational efficiency.
- Achieved cost savings by conducting thorough market research before initiating the purchasing process.
- Maintained current understanding of pricing structures, market conditions and trends in industry.
- Assisted in creating and maintaining client contracts, service agreements, and billing records. Coordinated with technical teams to ensure timely updates on client support requests and project deliverables.
- Maintained an organized office environment, including managing supplies, vendor relationships, and technology resources.
- Enhanced workflow by implementing efficient office processes and maintaining accurate records.
- Conducted thorough market research to identify cost-effective purchasing options, contributing to overall cost savings.
Administrative Assistant
Canoe Creek Charter Academy
St. Cloud, FL
07.2014 - 01.2020
- Greeted and directed walk-in visitors, providing accurate information and enhancing the visitor experience.
- Provided information and directed phone inquiries to appropriate offices, departments, and services.
- Performed daily administrative tasks, including attendance entry, student check-in/check-out, photocopying, mail distribution, and filing.
- Coordinated parent meetings regarding student progress and maintained communication with parents, students, and staff.
- Prepared and distributed notices and assisted with programs organized by the school and school district.
- Managed correspondence between parents, students, staff, and administrators, ensuring clear and effective communication.
- Coordinated event planning for school functions and community outreach programs, supporting community engagement and participation.
- Managed daily school clinic operations and maintained accurate student records in accordance with school district policies and procedures.
Library Associate
Library Systems and Services, Inc.
St. Cloud, FL
08.2013 - 06.2014
- Delivered research, homework help, and technology assistance to enhance patron satisfaction and engagement.
- Assisted patrons with any and all transactions, including cash handling, checking in/out items, issuing library cards, shelving materials, etc.
- Facilitated patron transactions, including cash handling, checking in/out items, issuing library cards, and shelving materials, ensuring a smooth library experience..
- Verified patrons and circulation information by using computer terminal.
- Verified patrons and circulation information using a computer terminal.
- Oversaw inventory management of supplies and equipment to ensure consistent availability. of supplies and equipment to ensure availability.
Education
Associates of Arts - General Studies
Valencia College
Kissimmee, FLSkills
- Office assistance
- Office operations
- Bilingual and bilateral(English/Spanish)
- Microsoft Office Proficient
- Client Record Management
- Schedule management
- Workflow coordination
- Training and mentoring
- Complex Problem-solving
- Customer relationship management
Timeline
Independent Caregiver and Care Coordinator
Self Employed
07.2024 - Current
IT Administrative Assistant/Procurement Officer
Managed Services Group
06.2020 - 07.2024
Administrative Assistant
Canoe Creek Charter Academy
07.2014 - 01.2020
Library Associate
Library Systems and Services, Inc.
08.2013 - 06.2014
Associates of Arts - General Studies
Valencia College