Kriska Abaoag
San Francisco,CA
Summary
Dynamic Shift Leader at Walgreens with a proven track record in employee training and inventory management. Expert in enhancing customer service and ensuring safety compliance, I effectively scheduled shifts to meet business demands while fostering a motivated team environment. Recognized for resolving customer complaints swiftly, contributing to a positive shopping experience.
Overview
18
18
years of professional experience
Work History
Shift Leader
Walgreens
San Francisco, CA
07.2007 - Current
- Assisted in training new employees on shift operations.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Resolved customer complaints promptly and professionally.
- Monitored inventory levels and ordered supplies as needed.
- Scheduled team members for shifts based on business needs and customer demand.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Provided accurate change for transactions and balanced the daily till at the end of each shift.
- Operated computer systems to enter customer orders into the system.
- Monitored expiration dates on products stored in the pharmacy area.
- Answered customer questions and referred to pharmacist for medication information.
Education
High School Diploma -
Balboa High School
San Francisco, CA06-2004
Some College (No Degree) -
City College of San Francisco
San Francisco, CASkills
- Employee training
- Inventory management
- Customer service
- Cash handling
- Safety compliance
- Shift scheduling
- Team leadership
- Time management
- Inventory counts
- Shift leadership
Timeline
Shift Leader
Walgreens
07.2007 - Current
High School Diploma -
Balboa High School
Some College (No Degree) -
City College of San Francisco
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