Krislyn Gonzales
Wolfforth
Summary
Friendly and dependable customer service professional with experience in retail and hospitality environments. Skilled in cash handling, customer service, problem-solving, and creating positive guest experiences. Strong communication skills with the ability to work efficiently in fast-paced settings while maintaining professionalism and accuracy.
Overview
1
1
year of professional experience
Work History
Host
Brava Sports Bar
Lubbock, TX
05.2026 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency.
- Collaborated with kitchen staff to streamline service flow.
- Handled customer inquiries and resolved issues promptly.
Customer Service Cashier
Wal-Mart Supercenter
Lubbock, TX
10.2025 - Current
- Processed customer transactions efficiently to ensure accurate cash handling and balance at end of shifts.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Maintained cleanliness and organization of checkout area, contributing to a welcoming environment for customers.
- Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
- Resolved customer complaints promptly by implementing effective problem-solving techniques, improving retention rates.
Education
No Degree - Nursing
West Texas A&M University
Canyon, TXHigh School Diploma -
Artesia High School
Artesia, NM05.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Telephone reception
- Cash handling
- Guest services
- Cash management
- Refund handling
- POS system operation
Timeline
Host
Brava Sports Bar
05.2026 - Current
Customer Service Cashier
Wal-Mart Supercenter
10.2025 - Current
No Degree - Nursing
West Texas A&M University
High School Diploma -
Artesia High School