Krisna Burns
Pharmacy Technician
Giddings,TX
Summary
Accomplished and certified Pharmacy Technician with over 6 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Driven Pharmacy Technician with 6 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Pieratt's Pharmacy
Giddings, Texas
07.2016 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Reviewed and verified customer information and insurance provider information.
- Set up and modified patient profiles in Pioneer to include current information such as medications and insurance details.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Processed over 250 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Supervised 2 pharmacy technicians and coordinated day-to-day assignments.
Medication Aide
Oakland Manor
Giddings, Texas
09.2010 - 03.2012
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Administered medications to patients and remained vigilant for negative side effects.
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered prescribed drugs to high-volume patient caseload.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Reported changes in patient status regarding drug therapy.
- Kept digital records of patient details, medications, billing and other activities.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
No Degree - Certificate of Pharmacy Technician
Virginia College
AustinSkills
- Prescription Refill Fulfillment
- Prescription Pricing
- Organization and Prioritization
- Pharmacy Management Software
- Dispensing Medications
- Medication Documentation
- Patient Profile Setup
- Prescription Filling and Labeling
- Prescription Order Verification
- Wholesale Ordering
- Updating Medication Histories
- Stocking Shelves
- Pharmacy Operations
Timeline
Pharmacy Technician
Pieratt's Pharmacy
07.2016 - Current
Medication Aide
Oakland Manor
09.2010 - 03.2012
No Degree - Certificate of Pharmacy Technician
Virginia College
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