Kriss Challa
New York,NY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle
Queens , NY
10.2019 - 05.2022
- Practiced proper safety and sanitation standards.
- Managed opening and closing shift kitchen tasks.
- Trained and assisted new kitchen staff members.
- Identified inefficiencies leading to improved productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Retail Sales Associate
Optima Beauty Supply
Queens, New York
08.2019 - 09.2019
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Daycare Assistant
Play And Learn
Queens , NY
09.2018 - 07.2019
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
Diploma -
High School For Arts And Business
Corona07.2016
Skills
- Time Management
- Service Quality Management
- Customer Service
- Team Leadership
- Multitasking and Organization
- Working Quickly
- Team Oriented
- Public Service
- Customer Experience
Certification
ServSafe
Timeline
Service Manager
Chipotle
10.2019 - 05.2022
Retail Sales Associate
Optima Beauty Supply
08.2019 - 09.2019
Daycare Assistant
Play And Learn
09.2018 - 07.2019
Diploma -
High School For Arts And Business
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