Friendly, engaging team player and leader able to inspire staff to perform their best. Detail oriented and experienced in customer service, cash handling, and data entry. A multi-tasker who is passionate and efficient, ensuring quality work with integrity.
Overview
24
24
years of professional experience
Work History
Bank Teller
University Federal Credit Union
11.2021 - 12.2024
Performed cash handling duties while offering financial benefits to members guiding them to the next steps for better financial freedom.
Checking members into the system, guiding them to the appropriate areas of expertise, taking appointments, and advising them on the benefits of what a credit union offers.
A part of the Planning Committee helping set up parties, fundraisers, and seminars. Spearheaded the first in-branch financial seminar for local businesses with Round Rock Chamber, prompting senior advisors to encourage other branches to follow suit. All leading to in-house certificates and bonuses.
Cross Function
H-E-B
02.2001 - 07.2020
Led a team of five stockers overnight motivating integrity with detail, teamwork, communication and speed, ensuring safety, while performing the same duties as my team.
Led a department of five employees, delegated tasks ensuring shelf integrity, maintained inventory and safety for consumers, as well as safety and cleanliness inside and outside the work area, leading to the Woman of Distinction award.
Worked with a team helping departments throughout the store maintain shelf integrity with inventory control, integrating new products, as well as daily price and weekly ad changes, leading to Partner of the Month.
Education
High School Diploma -
Harcourt High School
Scranton, PA
Skills
Data Entry
Bookkeeping
Leadership
Customer Service
Event Planning
Patience and empathy
Listening and comprehension
Time management
Problem-solving
Attention to detail
Accomplishments
Promoted to Vault Teller with the responsibility of large sums of currency, as well as cash audits.
Collaborated with a large team of peers and the Round Rock Chamber of Commerce in the development of the Round Rock Chamber Business After Hours project.
2016 Woman of Distinction Award
Promoted to Dairy Lead with H-E-B based on superior performance, being ownership-minded, reliable, and striving with a can-do attitude.
Acting leadership roles within H-E-B in various departments.