Krissy Shearn
Haddonfield
Summary
Experienced and personable hospitality professional with over 9 years in high-volume restaurant and bar environments. Skilled in managing large sections, promoting craft cocktails, and maintaining seamless communication between front and back-of-house teams. Recognized for attention to detail, strong work ethic, and a guest-first approach that drives repeat business and positive reviews.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/Caterer
Jamestown
12.2024 - Current
Server
Iron Hill Brewery
02.2025 - 09.2025
- Delivered attentive, knowledgeable service in a high-volume brewpub environment, consistently managing multiple tables while maintaining guest satisfaction
- Demonstrated in-depth knowledge of house-brewed beers and food pairings, upselling menu items and enhancing the guest dining experience
- Maintained accuracy and speed in order entry and payment processing using POS systems, reducing errors and increasing table turnover
Server/Caterer
Cescaphe
12.2024 - 03.2025
- Delivered exceptional customer service in fast-paced environment.
- Managed multiple tables, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to optimize order accuracy and efficiency.
- Trained new servers on menu offerings and service protocols.
Server
Reunion Hall
08.2024 - 03.2025
- Delivered exceptional customer service in high-volume dining environment.
- Trained and mentored new servers on menu knowledge and operational procedures.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to facilitate seamless service during peak hours.
Bartender/Server
Central Taco And Tequila
12.2018 - 02.2025
- Consistently delivered high-quality service in a fast-paced, high-volume environment by efficiently managing multiple guest sections, upselling craft cocktails and premium tequila flights, and maintaining exceptional guest satisfaction and order accuracy during peak shifts.
- Created original cocktail recipes and seasonal drink specials, contributing to increased customer engagement and bar revenue
- Trained and mentored junior servers and bartenders on cocktail preparation and customer service techniques
Server/Lead Caterer
The Kove
01.2016 - 11.2018
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours
- Delivered attentive, high-level table and buffet service in both formal and informal settings, adapting to event style and guest expectations
- Supported bar operations during catered events, preparing and serving beer, wine, and basic cocktails in accordance with event requirements and service standards
Education
High School Diploma -
Haddonfield Memorial High School
Skills
- Guest satisfaction & Engagement
- Customer-focused
- Upselling
- Attention to detail
- Order accuracy
- High-volume dining
- Cocktail preparation
- Memory retention
- Team member support
- Point of sale (POS) system operations
Certification
TIPS - Training for Intervention Procedures
Timeline
Server
Iron Hill Brewery
02.2025 - 09.2025
Server/Caterer
Jamestown
12.2024 - Current
Server/Caterer
Cescaphe
12.2024 - 03.2025
Server
Reunion Hall
08.2024 - 03.2025
Bartender/Server
Central Taco And Tequila
12.2018 - 02.2025
Server/Lead Caterer
The Kove
01.2016 - 11.2018
High School Diploma -
Haddonfield Memorial High School