KRISSY VERNEY
Florence,MS
Summary
Detail-oriented professional with extensive experience in accounts receivable and office administration. Skilled in resolving billing issues, processing adjustments, and maintaining accurate databases, while effectively communicating with clients to ensure timely payments and enhance overall service quality.
Overview
14
14
years of professional experience
Work History
Accounts Receivable Specialist
Delta Industries, Inc
Ridgeland, MS
05.2025 - Current
- Reconciled customer accounts to ensure accurate billing and payment tracking.
- Utilized accounting software to monitor account statuses and generate timely reports.
- Resolved billing discrepancies through effective problem-solving strategies.
- Processed refunds and adjustments to customer accounts efficiently.
- Communicated with clients regarding outstanding invoices and payment terms.
- Maintained accounts receivable database with updated client information and billing records.
- Investigated past due accounts and initiated collection efforts promptly.
- Responded promptly to inquiries about account status or payment history.
Clerk
ABF Freight
Jackson, Mississippi
01.2023 - 03.2025
- Managed the scheduling of shipments for multiple customers simultaneously.
- Coordinated daily tasks including filing paperwork, verifying and revising bills of lading, performing dock checks, managing OS&D, and responding to emails.
- Verified accuracy of bills of lading and revised any errors, processed reconsignments or returns, and added accessorials to shipments.
- Employed computer systems to track freight movements from origin to destination.
- Cultivated customer relations through effective communication, delivering timely shipment updates and professionally resolving issues.
- Researched customer underpayments to facilitate collection.
- Kept track of leave time, such as vacation, personal, and sick leave, for employees through LMS.
ADMINISTRATOR
NHANCE WOOD REFINISHING
Florence, Mississippi
01.2012 - 12.2022
- Managed the invoicing process by creating and sending invoices, estimates, and contracts to clients.
- Delivered comprehensive pricing information, outlining credit terms and bid options, to clients, facilitating informed decision-making.
- Evaluated service requirements and gathered product satisfaction feedback from existing customers, driving insights for service enhancements.
- Cultivated relationships with franchisees at local and national levels, fostering collaboration and communication to support business objectives.
MANAGER OF POWER AND TRAILER DETENTION
TOTAL TRANSPORTATION
Richland, Mississippi
01.2019 - 05.2021
- Increased detention revenue by half a million dollars in 2021.
- Researched and validated collectible detention with or without power events.
- Calculated driver detention pay amounts for timely processing.
- Reconciled monthly detention numbers and calculated employee bonuses to ensure accurate compensation.
- Maintained and implemented all direct customer rate and accessorial contracts.
- Managed customer profiles to ensure accurate billing per contract provisions.
- Cross-trained employees on various job positions to support continuous coverage.
DETENTION COORDINATOR
TOTAL TRANSPORTATION
Richland, Mississippi
12.2018 - 01.2019
- Researched and created accurate invoices for detention occurrences, ensuring timely billing.
- Provided detailed reports on specific accounts to customers and internal management, facilitating informed decision-making.
- Assisted customers with inquiries regarding detention invoice preparation and requirements, enhancing customer understanding and satisfaction.
- Recognized for leadership potential and elevated to manager role within a year.
BILLING AND COLLECTIONS COORDINATOR
TOTAL TRANSPORTATION
Richland, Mississippi
12.2016 - 12.2018
- Notified customers of delinquent accounts to facilitate collection of outstanding amounts.
- Addressed customer invoice inquiries and resolved issues during invoicing and collection process.
- Inputted account details and tracked payments to ensure accurate financial records.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
Education
Community College -
HINDS COMMUNITY COLLEGE
Raymond04-2026
Skills
- Invoice processing
- Collections management
- Cash application
- Financial reporting
- Data entry accuracy
- Documentation review
- Document management
- Project coordination
- Leadership experience
- Month-end closing procedures
- Research and due diligence
Timeline
Accounts Receivable Specialist
Delta Industries, Inc
05.2025 - Current
Clerk
ABF Freight
01.2023 - 03.2025
MANAGER OF POWER AND TRAILER DETENTION
TOTAL TRANSPORTATION
01.2019 - 05.2021
DETENTION COORDINATOR
TOTAL TRANSPORTATION
12.2018 - 01.2019
BILLING AND COLLECTIONS COORDINATOR
TOTAL TRANSPORTATION
12.2016 - 12.2018
ADMINISTRATOR
NHANCE WOOD REFINISHING
01.2012 - 12.2022
Community College -
HINDS COMMUNITY COLLEGE