Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
GeneralManager
Krista Barreca

Krista Barreca

Summary

Being in the industry 30+ years I have been exposed to many aspects of it. I am always willing and able to learn more aspects as I think it makes me a valuable asset to whomever I work for .

Overview

19
19
years of professional experience
1
1
Certification

Work History

General Manager

Applebees
Staten Island, NY
05.2021 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Assistant Manager of Operations

Applebees
Staten Island
10.2019 - 05.2021
  • Streamlined operations by implementing efficient workflow processes and procedures.
  • Enhanced employee productivity through regular training sessions and performance evaluations.
  • Optimized inventory management by closely monitoring stock levels and placing timely orders.
  • Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.

Supervisor/server/Bartender

Applebees
Staten Island NY
01.2005 - 10.2019
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Education

Associate of Arts - Restaurant Management

NY Restaurant School
NY NY
08.1995

Skills

  • Advertising and marketing
  • Business Development
  • Quality Management
  • Schedule Management
  • P&L Management
  • Branding
  • Staff Supervision
  • Financial Administration
  • Budget Development
  • Employee Development
  • Staff Training
  • Deadline-oriented
  • Purchasing

Accomplishments

DOH Food Handlers License

Key to the City (2018)

Certification

Food Handlers NYC

Timeline

General Manager

Applebees
05.2021 - Current

Assistant Manager of Operations

Applebees
10.2019 - 05.2021

Supervisor/server/Bartender

Applebees
01.2005 - 10.2019

Associate of Arts - Restaurant Management

NY Restaurant School
Krista Barreca