Krista Dingley

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

• Reduced discrepancies in vault balances by conducting thorough audits and implementing strict monitoring protocols.
• Conducted regular reviews of teller performance data, identifying areas for growth opportunities and implementing targeted coaching strategies as needed.
• Promoted a culture of continuous improvement within the vault area through active participation in ongoing training programs and professional development opportunities.
• Enhanced operational efficiency by streamlining cash handling procedures and implementing new teller technologies.

Duties include promotion and sales of new account openings. Marketing to potential new customers, customer account maintenance, processing reports and balancing the branch as well as any customer service questions. All teller functions including but not limited to, deposits, withdrawals, and payments. Responsibilities included ensuring all corporate policies and procedures were followed for cash drawer limits, audits, and nightly balancing guidelines in the performance of duties.