Krista Dreesel
Hutchinson,MN
Summary
Proven leader with extensive experience at Menards, adept in customer service management and cash handling. Excels in training and mentoring, enhancing team productivity by fostering adaptability and a positive attitude. Demonstrated success in improving customer satisfaction and resolving issues efficiently, showcasing a commitment to excellence and a results-driven approach.
Overview
10
10
years of professional experience
Work History
Head Cashier
Menards
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
Cook
McDonald's
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cleaning /maintenance
Kueflerproperties
St Cloud Mn
01.2021 - 05.2023
- Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
- Maintain a clean and safe environment for tenants
- Take tenants complaints and concerns and resolve them in a timely manner.
- Take and resolve maintenance requests in a timely manner
Apo
3m
Hutchinson, MN
09.2013 - 08.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
CNA - CNA
Ridgewater College
Hutchinson, MN2008
Skills
- Customer Service
- Positive Attitude
- Time management strength
- Store opening/closing procedures
- Cash Handling
- Multi-tasking skill
- Adaptability and Dependability
- Customer Service Management
- Training and coaching
- Workplace Safety
- Refunds and exchanges
- Customer Relations
- Cashier training
- Heavy Lifting
Timeline
Cleaning /maintenance
Kueflerproperties
01.2021 - 05.2023
Apo
3m
09.2013 - 08.2019
Head Cashier
Menards
Cook
McDonald's
CNA - CNA
Ridgewater College