Managed front desk operations, provided exceptional customer service, and ensured a safe and welcoming environment for clients
Scheduled appointments using specific salon software, coordinating bookings for 12+ stylists, optimizing salon productivity
Acted as a liaison between clients and salon staff, conveying client’s special requests to stylists to ensure customer satisfaction
Internship
Picadome Elementary School (Youth/Family Resource Center)
01.2024 - 05.2024
Documented services and provided essential materials for 100+ children
Gathered information from student’s families that will inform and shape the resource center’s strategic directions and future goals
Pool Monitor
Waccamaw Management (Litchfield by the Sea)
05.2022 - 08.2022
Supervised a team of pool attendants and ensured the safety of all patrons by enforcing rules and regulations while maintaining a positive and welcoming environment
Implemented new safety procedures and created new training materials for pool attendants, contributing to an overall improvement in safety and customer satisfaction
Kennel Technician
Bark Pet Resort
05.2021 - 08.2021
Supervised and trained new employees on pet care, best practices, and hospital procedures
Ensured smooth and effective operation of the hospital by coordinating care over 100+ animals simultaneously
Kennel Technician
Arlington Pet Hospital
09.2018 - 03.2021
Worked closely with veterinarians and fellow staff members, ensuring seamless coordination of pet care activities and hospital operations
Maintained a clean and organized work environment by ensuring the hospital was a safe and sanitary place for animals and employees
Education
Family Sciences
University of Kentucky
Lexington, KY
05.2024
Skills
Critical thinking
Flexibility
Communication
Leadership
Emotional intelligence
Microsoft certification
Excel certification
PowerPoint certification
Leadership Experience
University of Kentucky Panhellenic, Lexington, Kentucky, Gamma Chi, 08/2022, Counseled potential new members through the recruitment process as a member of the Greek community, Offered insight and assistance on important decisions while remaining a non-biased third party
Timeline
Internship
Picadome Elementary School (Youth/Family Resource Center)