Dynamic Certified Medical Assistant with extensive experience at Wilson Health Medical Group, skilled in HIPAA compliance and proficient in specimen collection. Enhanced patient satisfaction through effective communication and streamlined processes, including FMLA and Short Term Disability paperwork. Recognized for optimizing clinic efficiency and supporting healthcare providers in delivering quality care.
Overview
19
19
years of professional experience
Work History
Certified Medical Assistant
Wilson Health Medical Group
915 W. Michigan St. Sidney, OH 45365
08.2010 - Current
Assisted in patient intake processes, ensuring accurate collection of medical histories and insurance information.
Supported healthcare providers by preparing examination rooms, assisting in minor procedures, and maintaining cleanliness and organization of medical supplies.
Learned to administer basic clinical procedures, including measuring vital signs, administration of medications and immunizations, collection of lab specimens, performing NSTs and EKGs.
Facilitated communication between patients and medical staff by performing accurate triage of patient calls, completing accurately and efficiently FMLA and Short Term Disability paperwork, and completing Prior Authorizations for approval of needed procedures and prescription medications in turn enhancing overall patient experience and satisfaction.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
Acted as Interim Office Manager and Office Coordinator. Effectively organizing office staff schedules, Provider call schedules, finding staff PTO coverage and completing and submitting bi-monthly time cards for approval.
Certified Medical Assistant
Mint Hill Family Practice
Charlotte, NC
10.2006 - 07.2010
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Promoted office efficiency, coordinating charts, completing insurance forms, FMLA forms, short term disability forms and helping patients with diverse needs.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
High School Diploma -
Anna Local High School
Anna, OH
Certified Medical Assistant - Medical Assistant
Ross Medical Education Center
Troy, MI
12-2005
Skills
HIPAA compliance
Medical terminology
Specimens collection and processing
FMLA and Short Term Disability Form completion
Completion of Prior Authorizations for medication approvals
Certified Medical Assistant at University of Mississippi Medical Center, UMMCCertified Medical Assistant at University of Mississippi Medical Center, UMMC