Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Krista Justice, CNA, MHA, SHRM-CP, CEBS

Summary

I am a seasoned HR professional who has recently begun expanding my career. I graduated with my MHA in May 2023. I achieved my Certified Nursing Assistant certificate in July 2023 and began nursing school in August 2023. I desire to use my HR experience, expertise in health plan administration and growing knowledge of nursing/healthcare practices to provide quality patient care.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Orlando Health
Orlando, Florida
03.2023 - Current
  • Check patient vitals; temperature, blood pressure, respirations and blood sugar levels.
  • Document care actions by completing records in Epic.
  • Provide patient support; physically and emotionally
  • Assist patients with activities of daily living
  • Assist physicians, therapists and nurses in order to provide quality patient care.

HR Specialist

Chick-fil-A
Orlando, FL
06.2023 - Current
  • Employee relations
  • Recruiting, hiring and onboarding

Recruiter

Orlando Health
Orlando, FL
01.2022 - 03.2023
  • Designated recruiter for OHMG, guest services, food and nutrition, dietitians, chaplains and supply chain. Assisted fellow recruiters with additional areas as needed
  • Generate specific candidate pools for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Initiated personal recruiting strategies to identify qualified candidates and build networks.

Supervisor, Team Solution Center

Orlando Health
Orlando, FL
06.2021 - 01.2022
  • Led Onboarding and Position Allocation Teams
  • Oversaw special payments within Orlando Health; including team member retention pay, referral bonuses and emergency shift pay
  • Process documentation for special pays and onboarding, including physician and executive onboarding

Sr. Director Benefits and Compensation - HR

Wycliffe USA
Orlando, FL
06.2014 - 06.2021
  • Led a benefits team of six employees, responsible for overseeing $6M health plan budget, evacuation insurance, workers' compensation insurance, health, dental, vision, and life insurance as well as leaves management.
  • Member of the Health Plan Advisory Committee, constructed the self-insured health plan, including policies for pre-authorizations, co-pays, deductibles, and excluded procedures.
  • Maintained corporate relationships with third-party administrators and benefit consultants; Aetna, Cigna, VSP, Mercer, and Gallagher.
  • Oversaw the Health Plan Advisory Committee which consisted of 10 members; reported final health plan decisions to the EVP and CFO.

I began tenure in Human Resources in 2014 as a Benefits Specialist. I later became the Benefits Manager followed by the Director of Benefits and Compensation. In 2019, I became the Sr. Director of Benefits. During this time, I completed my certification in employee benefits, specializing in healthcare benefits.

2020-Awarded Certificate of Recognition by the President of Wycliffe for leadership

Human Resources - Donor Relations

Wycliffe USA
Orlando, FL
06.2005 - 06.2014
  • Built relationships with existing and future donors,

Education

Associate of Science - Nursing

Keiser University
Orlando, Florida
12.2024

Master of Health Administration -

University of Central Florida
Orlando, FL
05.2023

Bachelor of Science - Organizational Management

Bethel College
Mishawaka, IN
08.2001

Associate of Arts - Business Management

Bethel College
Mishawaka, IN
05.1997

Skills

  • Health Insurance
  • Customer Service
  • Employee Benefits
  • Compensation
  • Recruiting
  • Nursing
  • Human Resources

Certification

  • CNA
  • SHRM -CP
  • CEBS

Additional Information

  • Completed leadership development courses: Peer Today Boss Tomorrow and Leading through Change
  • Completed training: ELLiE AMB Clinical Manager with CAD Front Desk and ELLiE Rpt Basic Reporting
  • Experience with Microsoft Office; Word, Excel, Powerpoint
  • Experience with Outlooks, Google, Workday, iCIMS, PeopleSoft, and Epic
  • Experience with Workday; including benefit configuration
  • EPIC Training

Timeline

HR Specialist

Chick-fil-A
06.2023 - Current

Nursing Assistant

Orlando Health
03.2023 - Current

Recruiter

Orlando Health
01.2022 - 03.2023

Supervisor, Team Solution Center

Orlando Health
06.2021 - 01.2022

Sr. Director Benefits and Compensation - HR

Wycliffe USA
06.2014 - 06.2021

Human Resources - Donor Relations

Wycliffe USA
06.2005 - 06.2014

Associate of Science - Nursing

Keiser University

Master of Health Administration -

University of Central Florida

Bachelor of Science - Organizational Management

Bethel College

Associate of Arts - Business Management

Bethel College
Krista Justice, CNA, MHA, SHRM-CP, CEBS