Krista Rappaport
Gainesville,GA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Patient Access
Gwinnett Medical Center
05.2018 - 06.2019
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Followed up on unpaid claims in a timely manner.
- Verified insurance coverage for services provided by the facility.
- Responded to patient inquiries regarding billing or financial matters.
- Greeted patients and visitors in a courteous and professional manner.
- Scanned documents into electronic medical records system.
- Explained various admission forms and policies, acquiring signatures for consent.
Office Manager
Work out Anytime
Decatur , GA
07.2020 - 05.2021
- Created daily reports for management summarizing patron attendance and revenue.
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Handled customer inquiries in person, via telephone, or email.
- Managed front desk operations including scheduling appointments, answering calls.
- Researched current trends in fitness industry to stay up-to-date on best practices.
- Processed new memberships, renewals, and guest passes.
Sales Receptionist
Aqua Salon
Tucker , GA
06.2021 - 12.2023
- Greeted customers, answered phone calls and responded to emails in a timely manner.
- Created daily reports on sales figures, appointment bookings and customer feedback.
- Eliminated financial discrepancies by accurately collecting customer fees, managing refunds and providing accurate sales documentation.
- Fostered relationships with existing clients through friendly conversation and follow-up inquiries.
- Responsible for opening and closing the reception area each day according to set guidelines.
Office Manager
Appliance Service
Tucker , GA
06.2021 - Current
- Processed payroll accurately ensuring all employees were paid on time.
- Administered payroll and maintained proper documentation of employee personnel.
- Coded and entered daily invoices with in-house accounting software.
- Assisted in recruiting, onboarding and training new employees.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Education
High school diploma -
Lakeside High School
05.2017
In-between Majors - Business Administration and Management
Georgia State University
Skills
- Data Analysis
- Detail Oriented
- Customer Service
- Risk Management
- Analytical Skills
- Problem-Solving
- Goal Setting
Timeline
Sales Receptionist
Aqua Salon
06.2021 - 12.2023
Office Manager
Appliance Service
06.2021 - Current
Office Manager
Work out Anytime
07.2020 - 05.2021
Patient Access
Gwinnett Medical Center
05.2018 - 06.2019
High school diploma -
Lakeside High School
In-between Majors - Business Administration and Management
Georgia State University
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