Krista Schaefer
Burlington,NJ
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
23
23
years of professional experience
Work History
Sales Associate
Chicos FAS
03.2023 - Current
- Boost customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provide personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engage with customers to build rapport and loyalty.
- Assess customer needs and utilize suggestive selling techniques to drive sales.
Sales Associate
White House Black Market, A Chicos FAS Company
01.2018 - 03.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Personal Loan Specialist
One Main Finanical
01.2001 - 12.2017
- Provided exceptional customer service, addressing client inquiries and concerns promptly and professionally.
- Developed strong relationships with customers, fostering trust in our services and increasing repeat business.
- Contributed to team success by consistently meeting and exceeding personal performance targets, such as loan volume and customer service ratings.
- Educated borrowers on available loan options, empowering them to make informed decisions about their financial future.
- Assisted customers with completing loan applications and other paperwork.
- Identified opportunities to cross-sell and upsell loan products to customers.
Education
Bachelor of Science - Economics
University of California - Davis
Davis, CASkills
- Product sales
- Goal-oriented
- Cash handling accuracy
- Teamwork and collaboration
- Excellent people skills
- Customer service
- Relationship selling
- Attention to detail
Timeline
Sales Associate
Chicos FAS
03.2023 - Current
Sales Associate
White House Black Market, A Chicos FAS Company
01.2018 - 03.2023
Personal Loan Specialist
One Main Finanical
01.2001 - 12.2017
Bachelor of Science - Economics
University of California - Davis
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