Krista Shipe
Ewing Township,NJ
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Bonefish Grill Restaurants. Proven track record in enhancing guest experiences and improving team performance through effective training. Proficient in cash handling and inventory management, ensuring operational efficiency and satisfaction. Serve Safe certified.
Overview
17
17
years of professional experience
Work History
Server
Bonefish Grill Restaurants
07.2015 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver accurate and timely food orders.
- Managed table settings and prepared dining areas for optimal guest comfort.
- Assisted in training new servers on menu knowledge and service protocols.
Key Holder
Bonefish Grill Restaurants
02.2017 - 2025
- Provided exceptional customer service in fast-paced dining environment
- Maintained cleanliness and organization of dining area throughout shifts.
- Efficiently processed orders and collaborated with kitchen staff for timely delivery.
- Helped staff with manager duties when salaried manager could not be in building
- Prepared private menus for guests special occasions
Server
Blue Bottle Cafe
05.2009 - 07.2015
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver accurate and timely food orders.
- Managed table settings and prepared dining areas for optimal guest comfort.
- Assisted in training new servers on menu knowledge and service protocols.
Manager
Bonefish Grill Restaurants
07.2021 - 11.2024
- Directed daily operations to ensure exceptional guest experiences and efficient service delivery.
- Implemented training programs that improved team performance and enhanced customer satisfaction scores.
- Preformed inventory to see areas of waste, and where areas of improvement are
- Liquor ordering- ordered beer, wine and liquor for the restaurant and restaurant monthly events
Education
High School Diploma -
Hopewell Valley Central
Hopewell, NJ06.2009
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Inventory
- Decision-making
- Serve safe certified
Timeline
Manager
Bonefish Grill Restaurants
07.2021 - 11.2024
Key Holder
Bonefish Grill Restaurants
02.2017 - 2025
Server
Bonefish Grill Restaurants
07.2015 - Current
Server
Blue Bottle Cafe
05.2009 - 07.2015
High School Diploma -
Hopewell Valley Central