KRISTA STOCKARD
Overland Park,KS
Summary
Resourceful sales professional dedicated to ensuring a team-wide commitment to providing exceptional customer service in every interaction.
Overview
12
12
years of professional experience
Work History
Amazon Shopper
Wholefoods
Overland Park, KS
08.2020 - Current
- Uses mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
- Notes customer special requests, preferences and favorite products to enhance service and build brand loyalty.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Demonstrating speed and accuracy in order item selection.
- Crossed trained in all store departments in order to assist in any areas as need be. Including cashiering, grocery and customer service.
Retail Sales Associate
T-Mobile US Inc.
Coconut Creek/Gainesville, FL
12.2013 - 04.2018
- Pursued contacts , obtaining leads from diverse pipelines and maintaining strong conversion rates.
- Capitalized on market opportunities consistently, monitoring competitor actions to understand trends.
- Improved profitability of existing accounts by continuously reviewing opportunities, identifying key personnel, and building strong connections.
- Delivered exceptional sales support by staying current on product and service offerings and company processes.
- Met and exceeded an intricate monthly sales quota regularly in both high and low volume stores.
Retail Sales Associate
AT&T Inc.
Boca Raton, FL
12.2012 - 12.2013
- Overcame objections with effective product demonstrations and persuasive communication skills.
- Maximized customer satisfaction by quickly responding to any concern or request.
- Determined customers' needs based on sales calls and face-to-face meetings.
- Met and exceeded an intricate monthly sales quota regularly.
- Consistently demonstrated efficient and empathetic customer service skills.
Education
Master of Science - Traditional Chinese Medicine
Pacific College Of Health Science
Chicago, ILBachelor of Science - Health Science
Everglades University
Boca Raton, FL03.2017
Skills
- Sales proficiency
- Customer Relations
- Product knowledge
- Trend understanding
- Product and service sales
- Critical thinking
Timeline
Amazon Shopper
Wholefoods
08.2020 - Current
Retail Sales Associate
T-Mobile US Inc.
12.2013 - 04.2018
Retail Sales Associate
AT&T Inc.
12.2012 - 12.2013
Master of Science - Traditional Chinese Medicine
Pacific College Of Health Science
Bachelor of Science - Health Science
Everglades University
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