Nicholas Perez
Brooklyn,NY
Summary
Seeking an opportunity to gain experience and work in a place where there is a need for a variety of skills including - computer knowledge, organizational abilities, and business intelligence as well as to obtain a job that will help build work ethic skills. Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
5
5
years of professional experience
Work History
Amazon Shopper
Whole Foods Market
Brooklyn
11.2019 - 08.2020
- Assisted customers in locating items, answered questions about product features and prices.
- Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
- Coordinated with vendors and suppliers to ensure timely delivery of inventory.
- Assisted with bagging groceries and offering carry-out service to customers as needed.
Grocery Team Member
Whole Foods
Brooklyn
06.2021 - 06.2023
- Assisted customers in locating items, answered questions about product features and prices.
- Maintained knowledge of current promotions, ads, coupons in order to answer customer inquiries accurately.
- Verified that all incoming shipments were accurate according to purchase orders.
- Collaborated with team members to determine appropriate solutions for customer requests or problems.
- Set up promotional displays within the store in accordance with corporate guidelines.
- Stocked shelves with merchandise and rotated products to ensure freshness.
Host
Applebee's Neighborhood Grill & Bar
Brooklyn, NY
02.2024 - Current
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point-of-contact for resolving guest complaints or special requests.
- Provided excellent customer service by anticipating customer needs.
- Assisted servers in seating guests by escorting them to their tables.
- Performed light administrative duties such as filing documents and taking messages.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
Bachelor of Arts - Media Studies
Queens College
Flushing, NY06.2024
High School Diploma -
Midwood High School
Brooklyn, NY06.2018
Skills
- Sales
- Customer Service
- Strong Work Ethic
- Front of House Organization
- Data Entry
- Calendar Management
Employmentstatus
Employed as Host at Applebees
Hobbies and Interests
- Building PCs
- Film Editing
- Rewarding Competitive Gaming
Timeline
Host
Applebee's Neighborhood Grill & Bar
02.2024 - Current
Grocery Team Member
Whole Foods
06.2021 - 06.2023
Amazon Shopper
Whole Foods Market
11.2019 - 08.2020
Bachelor of Arts - Media Studies
Queens College
High School Diploma -
Midwood High School
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