Krista Joy Foust
Eugene,OR
Summary
Results-driven Application Systems Analyst known for high productivity and efficient task completion. Specialize in system analysis, troubleshooting complex issues, and implementing innovative solutions that enhance operational efficiency. Excel in critical thinking, problem-solving, and communication skills, ensuring seamless collaboration across teams to meet project deadlines and objectives.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Applications Systems Analyst
PeaceHealth
Springfield, OR
12.2021 - Current
- Supported Resolute Hospital and Research billing operations.
- Collaborated with business caregivers and vendors to analyze, diagnose, and implement process improvements.
- Documented requirements and translated them into technical specifications.
- Coordinated, developed, tested, and implemented technical changes to align with operational specifications.
- Received, analyzed, researched, and resolved support tickets through effective communication.
- Participated in projects and optimizations to meet technical requirements.
- Served as on-call troubleshooter for resolute team on a rotational basis.
Patient Access Representative
PeaceHealth
Springfield, OR
05.2014 - 12.2021
- Utilized Centricity Enterprise and Epic to pre-register patients with accurate demographic and financial data.
- Verified insurance coverage requirements before patient appointment dates.
- Scheduled and rescheduled patient consultations, follow-up visits, and procedures based on referrals and provider recommendations.
- Edited medical providers' schedules according to requests and departmental needs.
- Participated in hiring and training new team members while mentoring existing staff.
Lead Billing/Account Representative-Hospital
PeaceHealth
Springfield, OR
02.2006 - 05.2014
- Led billing and account operations across multiple PPS and CAH facilities using systems like Centricity, ePremis, and Epic.
- Analyzed ATB account activity for accurate insurance contract processing prior to patient responsibility transfer.
- Identified billing trends and maintained up-to-date knowledge of state and federal guidelines for expedited insurance resolutions.
- Tested and debugged billing samples in ePremis to ensure proper electronic claim flow to payers.
- Developed written processes for billing teams to enhance workflow efficiency.
- Served as super-user and administrator for ePremis, Huron Reporting Tool, and various insurance websites.
- Participated in hiring and training new team members while mentoring existing staff in billing practices.
- Facilitated communication between patient financial services, contracting, finance departments, and insurance representatives.
Claims Analyst/Service Representative
Manley Services
Coburg, OR
06.2004 - 02.2006
- Reviewed plan benefits to determine member coverage per contract specifications.
Processed flexible spending account claims using effective verbal and written communication.
Rectified discrepancies by reprocessing claims for accurate coverage assessments.
Maintained strict adherence to claims processing guidelines during evaluations.
Office Manager
SunBridge Seaview Care Center
Eureka, CA
02.2000 - 02.2002
- Oversaw front office operations for 98-bed skilled nursing facility, ensuring compliance and efficiency.
- Electronically verified residents' monthly Medi-Cal eligibility to maintain accurate records.
- Prepared and processed non-clinical admission paperwork for new residents.
- Reduced outstanding accounts receivable from delinquent Medi-Cal payments by 15%.
- Manually prepared Medi-Cal TARS for submission to California state approval, facilitating timely reimbursements.
Education
High School Diploma -
Hart High School
Newhall, CA06-1990
Skills
- Problem solving
- Effective communication
- Team collaboration
- Training and mentoring
- Application support
- Technical specifications
- Process improvement
- Support ticket resolution
- Adaptability and flexibility
Certification
- Resolute Hospital Billing Administration including Single Billing Office, Accreditation, 03/29/22
- Cogito Fundamentals, Accreditation, 06/30/22
- Research Billing, Accreditation, 08/16/24
- Resolute Hospital Billing Extracts, Badge, 04/08/22
- Data Courier Mover, Badge, 05/31/22
- Security Workgroup, Badge, 07/25/22
- Core Analyst, Badge, 08/19/22
References
References available upon request.
Timeline
Applications Systems Analyst
PeaceHealth
12.2021 - Current
Patient Access Representative
PeaceHealth
05.2014 - 12.2021
Lead Billing/Account Representative-Hospital
PeaceHealth
02.2006 - 05.2014
Claims Analyst/Service Representative
Manley Services
06.2004 - 02.2006
Office Manager
SunBridge Seaview Care Center
02.2000 - 02.2002
High School Diploma -
Hart High School