Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristal Brooks-Parrish

Alva,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn and be a team player.

Overview

24
24
years of professional experience

Work History

Clerk Specialist

Lee County School District
09.2018 - Current
  • Confidential- Retrieve each morning all leave requests for that day to cross reference with department daily attendance sheets, weekly absent documents, and PeopleSoft reports - Keep an updated Excel spreadsheet with 145 employees' missed days and available vacation and sick balances
  • Provided meeting support by taking minutes and dictations.
  • Maintain hardcopy and/or electronic data records and files in accordance with job assignment and department procedures
  • Assist in the preparation of various documents, forms, and reports relating to job assignments and department functions
  • Use various office equipment and available technology as needed to perform assigned duties
  • Interact with other school/department staff and/or persons outside the District if necessary for the performance of assigned duties
  • Utilize practices and procedures that ensure the accuracy and completeness of processes related to job assignments
  • Utilize confidentiality and comply with policy and procedure when job assignment involves staff and/or student-related information
  • Assist with general office tasks as needed in support of the department, put all worker's compensation cases, follow up with - Assist Director, Assistant Director, and office staff on daily operating office functions
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
  • Scanned documents and saved them in the database to keep records of essential organizational information.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered numerical data into databases with speed and accuracy using a 10-key pad.
  • Used computer software to store and retrieve data.

Assistant Office Manager, •Treatment Coordinator

Town Care Dental
04.2014 - 09.2018
  • Monitor schedules for designated doctors to ensure productive
  • Take required X-rays according to a.d.a guidelines
  • Insert doctor's diagnosis and treatment plan for patients
  • Explain treatment to patients and schedule accordingly
  • Run unscheduled treatment reports, follow up with patients
  • Follow up with patients after treatment
  • Send claims on the NEA website and attach an explanation of benefits and required X-rays
  • Assist with keeping scheduled at 75% and above for case acceptance
  • Assist doctor in Periodic and Comprehensive exams
  • Dictate and transcribe doctors' notes

Office Manager/Front Desk/Authorizations Coordinator

Coast Dental
01.2011 - 02.2014
  • Managed over 50 patient calls per day
  • Schedule patients accordingly either in General, Specialty or Hygiene chair
  • Trained all staff on front desk procedures and policies.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Check patients in and out of the office, - Collect any co-pay or money owed at check out
  • Verify patient's insurance prior to their appointment
  • Input all medical history, insurance information etc
  • Input all insurance checks
  • Follow up on all insurance claims
  • Call all patients two days prior to confirm appointments
  • Follow up on outstanding claims, send documentation needed for payment
  • Run reports for end of business day, and make bank deposits daily
  • Dictate and transcribe doctors notes - Pre Authorize specialists diagnosed treatment through insurance - Daily Weekly and Monthly forecasts - Reporting on income allocation, accounts receivable.

Authorizations Specialist

Florida Neurology Group
01.2009 - 01.2011
  • Obtained authorizations for Tysabri and Botox injections per patient’s insurance benefits
  • Call insurance companies and verify patient’s benefits prior to appointments
  • Obtain authorizations for MRI, MRA, and CAT scan according to patient insurance benefits plan
  • Insert all information into correct patient’s online medical chart
  • 60-day Collections Claim Collector
  • Take all Work Comp and Auto accident information
  • Verify if authorization or referral is required per insurance company
  • Fill in for transcription periodically, dictating and transcribing medical notes
  • Schedule, Reschedule, and Cancel patients for diagnostic testing
  • Answer multiple phone calls with numerous and wide range of questions
  • Run schedules 2 weeks, 1 week, and 2 days out and verify if any of the above is required per patient
  • 7 doctor Practice/ with Physical therapy, EEG, Emg/ncv testing all in-house.

Scheduling Coordinator

R.D. Dental Associates
02.2005 - 01.2009
  • Made appointments for patients in either hygiene or doctor chair
  • Verified insurance for patients
  • Input all insurance checks
  • Wrote up treatment plans per doctors’ orders for patients
  • Managed over 40 patient calls per day
  • Checked patients in and out of theoffice
  • Called and confirmed patients' appointments
  • Kept up with patients' recalls for ahygiene appointment
  • Ran Daily and Weekly Production sheet
  • Recorded and made daily bank deposits

Hotel Reservations Agent

Baymont Inn & Suites
01.2002 - 02.2005
  • Managed over 75 customer calls per day
  • Made reservations according to guest requests
  • Ran reports and nightly audits as needed
  • Checked guests into the property and assigned them their rooms
  • Excepted and processed payments
  • Created room keys for guests
  • Set up and refilled breakfast items for complimentary breakfast
  • Assisted with housekeeping when needed (making and stripping beds)
  • Restocked complimentary items in guest rooms

Data Entry Clerk

Attorneys Subpoena Service
01.2000 - 01.2002
  • Performed routine data entry or document management.
  • Attended weekly mortgage foreclosure Sales in Lee County area, bidding to the desired plaintiff amount
  • Worked with Probate-Civil and County Court Cases to obtain necessary information
  • In charge of distributing all cases to process servers in their proper area and location
  • Completed data entry tasks with accuracy and efficiency.
  • Managed over 20 customer calls per day, took messages, and transferred calls to appropriate colleagues.
  • Evaluated and examined files with management prior to the foreclose sale date to formulate bidding instructions.
  • Entered numerical data into databases with speed and accuracy using a 10-key pad

Education

High School Diploma -

North Fort Myers High School
North Fort Myers, Fla

Associate of Arts - General Studies

Santa Fe Community College
Gainesville, Fla
06.2024

Skills

  • People Soft
  • Type 92 wpm
  • Microsoft Office/Excel/Outlook/Word/PowerPoint
  • Quick books
  • EMR (Electronic Medical Manager)
  • Human Resources Department Processes
  • Calendar Management
  • Data Entry, recording and 10-Key
  • Administrative Management
  • Telephone etiquette

Timeline

Clerk Specialist

Lee County School District
09.2018 - Current

Assistant Office Manager, •Treatment Coordinator

Town Care Dental
04.2014 - 09.2018

Office Manager/Front Desk/Authorizations Coordinator

Coast Dental
01.2011 - 02.2014

Authorizations Specialist

Florida Neurology Group
01.2009 - 01.2011

Scheduling Coordinator

R.D. Dental Associates
02.2005 - 01.2009

Hotel Reservations Agent

Baymont Inn & Suites
01.2002 - 02.2005

Data Entry Clerk

Attorneys Subpoena Service
01.2000 - 01.2002

High School Diploma -

North Fort Myers High School

Associate of Arts - General Studies

Santa Fe Community College

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Kristal Brooks-Parrish