Kristal Fulton
St Louis,MO
Summary
- Successful certified business professional in the field of customer service. Im an individual who has completed a training program in 2024 demonstrating their proficiency in customer service skills, typically in effective communication, relationship building and customer care strategies at drury university. although i got certified in 2024 customer services has been my main strategy for 10+ years. Im also a certified pharmacy tech Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
Florissant, MO
03.2024 - Current
- Received written prescription or refill requests, verifying information for completeness and accuracy.
Manager
Walgreens
St.Louis, MO
06.2021 - Current
- Coached, mentored and trained team members in order to improve their job performance.
Care Partner
Delmar Gardens
Creve Coeur, MO
01.2024 - 02.2025
- Supported bathing, dressing and personal care needs.
Caregiver
StaffLink
St.Louis, MO
05.2022 - 11.2024
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Retention Customer Service Representative
CarShield
St.Peters, MO
10.2020 - 11.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Management Assistant
Sam's Club
St.Louis, MO
02.2013 - 03.2020
- Provided HR administrative assistance to management team.
Education
High School Diploma -
The Excel Center
3180 N HWY 67 FLORISSANT,MO 6303311-2024
Certified Business Professional - Customer Service
Drury University
Springfield, MO11-2024
Skills
- Insurance reconciliation
- Intravenous admixture preparation
- Drug utilization review
- Proper labeling
- Drug safety
- FDA compliance
- Teamwork
- Digital skills
- Directly interact with customers
- Reading
- Providing assistance
- Resolving issues
- Ensuring satisfaction
- Problem solving
- Adaptability
- Time management
- Writing
- Training
Certification
- Certified business professional in customer service
- Pharmacy technician
- High school diploma
- Certified Chef
Accomplishments
- Award in business management
Hamma Time Kitchen LLC
I Kristal Fulton, own a mobile catering business known as HammaTimeKitchen. I sell prepared food from a mobile trainer. My trailer allows me to serve food at various locations instead of being fixed to a single restaurant space.
Timeline
Pharmacy Technician
Walgreen's Pharmacy
03.2024 - Current
Care Partner
Delmar Gardens
01.2024 - 02.2025
Caregiver
StaffLink
05.2022 - 11.2024
Manager
Walgreens
06.2021 - Current
Retention Customer Service Representative
CarShield
10.2020 - 11.2023
Management Assistant
Sam's Club
02.2013 - 03.2020
High School Diploma -
The Excel Center
Certified Business Professional - Customer Service
Drury University
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