Kristal Quintero
Killeen,TX
Summary
Diligent Hostess with several years of career work within fine dining establishments. Knowledgeable about strategies for handling all party sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Razzoos Cajun Cafe
Round Rock, TX
06.2021 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned customers to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cashier
Burger King
Killeen, TX
10.2021 - 01.2022
- Operated cash register for cash, check and credit card transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Conducted inventory counts by adding each item in stock and documenting in the system.
- Answered questions about store policies and addressed customer concerns.
Cashier
McAllister's Deli
Killeen, TX
11.2021 - 12.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Sales Associate
Journeyz Kidz
Killeen, TX
09.2020 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
C E Ellison High School
Killeen, TXSkills
- Covid Symptom Screening
- To-Go Order Preparation
- PPE Guideline Compliance
- Multi-Line Telephone Systems
- Guest Greeting and Seating
- Waiting Tables
- Guest Experience Management
- Front of House Management
- Team Player
- Menu Memorization
- Table Assignment Management
- Billing and Payment Processing
- Servsafe Certified
Certification
eFoodcard
Languages
Spanish
Professional Working
Timeline
Cashier
McAllister's Deli
11.2021 - 12.2021
Cashier
Burger King
10.2021 - 01.2022
Hostess
Razzoos Cajun Cafe
06.2021 - Current
Sales Associate
Journeyz Kidz
09.2020 - 12.2020
C E Ellison High School
Similar Profiles
Mikhiel WhitlockMikhiel Whitlock
Service Trainer and Bartender at Razzoos Cajun CafeService Trainer and Bartender at Razzoos Cajun Cafe
Sabrina CoxSabrina Cox
Assistant Store Manager at Razzoos Cajun CafeAssistant Store Manager at Razzoos Cajun Cafe
Zhianne WillisZhianne Willis
Bartender Shift Manager at Razzoo's Cajun CafeBartender Shift Manager at Razzoo's Cajun Cafe