Kristalize Vega
Tomball,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Acting Supervisor of Maintenance Operations
United States Postal Service, USPS
04.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Provides regular status reports to leadership and discuss with employee the maintenance plan for the preventive and corrective maintenance. I am also responsible of monitoring employees and the workplace to ensure safe and efficient work practices.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Medical Assistant
CyFair Family Practice and Geriatrics
04.2019 - 04.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Measure vital signs, perform phlebotomy and administer medication as directed by physician.
- Utilize Electronic Medical Record System ATHENA to input patient data and scheduling.
Medical Assistant
Ryder Memorial Hospital, INC.
03.2016 - 09.2018
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with medical procedures, including preparing clinical room and sterilizing instruments.
Customer Service Supervisor
BoxNet, INC.
05.2014 - 02.2016
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Education
Associate of Science - ADN- Nursing
Center of Multidisciplinary Studies College
Humacao, PR12.2016
Skills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Medical Terminology
Vital Sign Monitoring
Medical terminology knowledge
Patient Scheduling
HIPAA Compliance
Customer Service
Certification
HCP- CPR (Adult/ Child/ Infant/ Chocking)
Automated External Defibrillation/ First-Aid
BLS for Healthcare Providers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Acting Supervisor of Maintenance Operations
United States Postal Service, USPS
04.2021 - Current
Medical Assistant
CyFair Family Practice and Geriatrics
04.2019 - 04.2021
Medical Assistant
Ryder Memorial Hospital, INC.
03.2016 - 09.2018
Customer Service Supervisor
BoxNet, INC.
05.2014 - 02.2016
Associate of Science - ADN- Nursing
Center of Multidisciplinary Studies College
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