KRISTALL MCGRAW
Avondale,CO
Summary
- Looking for a position where I could use my experience and knowledge that I gained working in various jobs and turn it into a career.
- Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication.
Overview
8
8
years of professional experience
Work History
Shift Leader
Walgreens
07.2025 - Current
- Delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Tax Associate
ATA Services
01.2025 - 06.2025
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Secured and properly handled confidential data to protect against unauthorized access, improper transmission, and unapproved disclosure.
Sales Associate
Bath & Body Works
09.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Laundry Worker
HEALTHCARE SERVICES GROUP
04.2022 - 06.2023
- Operate and Load Laundry Equipment
- Assist with cleaning and maintenance of laundry equipment
- Fold Laundry and transport to staging area
- Keep detailed equipment service records
Manager in Training
HEALTHCARE SERVICES GROUP
03.2021 - 03.2022
- Responsible for coordinating and insuring satisfactory and timely completion of projects.
- Maintain records of income and expenditures, supplies, personnel and equipment
- Ensures all equipment is in working order
- Train employees, perform QC audits.
- Act as liaison between building occupants and HCAG staff
Cashier
WALMART
09.2019 - 10.2021
- Greet and acknowledge customers
- Process sales transactions
- Accept payments
- Provide answers to product and payment related queries
- Assist to resolve customer complaints
- Refer customer to the appropriate person for inquires outside of my realm
Loader
TARGET WAREHOUSE
08.2019 - 09.2019
- Match Crates to Zone
- Unload and open boxes
- Load items onto conveyer belt
Associate
KING SOOPERS
01.2019 - 04.2019
- Accepts all forms of payments
- Assist loading groceries into carts
- Assist loading vehicles when Necessary
- Help stock shelves
- Process returns
- Issue refund
Packer
AMAZON
08.2018 - 12.2018
- Obtain a cart with items
- Gather an item scan
- Place item in correct box
- Place tape to secure box
- Load onto conveyer
Ride Operator
ELITCH GARDENS
03.2017 - 10.2018
- Do an inspection of ride
- Read owner’s manual
- Read instructions manual
- Obtain operation License
- Operate ride according to manual
Associate
7-11
03.2018 - 07.2018
- Greet Customers and ring up merchandise
- Assist with stocking shelves
- Maintain Food Service Area insuring it remained clean and stocked
Waiter
HIGH POINT ASSISTED LIVING
01.2018 - 02.2018
- Take clients orders
- Communicate order to Chef
- Serve food order to client
Education
High School Diploma -
Aurora Central
Aurora, CO05-2015
Skills
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Creative problem solving
- Customer service management
- POS system operation
- Shift paperwork completion
Timeline
Shift Leader
Walgreens
07.2025 - Current
Tax Associate
ATA Services
01.2025 - 06.2025
Sales Associate
Bath & Body Works
09.2024 - 01.2025
Laundry Worker
HEALTHCARE SERVICES GROUP
04.2022 - 06.2023
Manager in Training
HEALTHCARE SERVICES GROUP
03.2021 - 03.2022
Cashier
WALMART
09.2019 - 10.2021
Loader
TARGET WAREHOUSE
08.2019 - 09.2019
Associate
KING SOOPERS
01.2019 - 04.2019
Packer
AMAZON
08.2018 - 12.2018
Associate
7-11
03.2018 - 07.2018
Waiter
HIGH POINT ASSISTED LIVING
01.2018 - 02.2018
Ride Operator
ELITCH GARDENS
03.2017 - 10.2018
High School Diploma -
Aurora Central
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